Summary
Overview
Work History
Education
Skills
Accomplishments
Additionalattributes
Educationcertifications
Volunteer Experience
Timeline
Generic
Amanda Grigsby

Amanda Grigsby

Sikeston,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Orderly Job Title committed to maintaining clean and organized work areas for food prep and storage. Provides active support to cooks by sanitizing equipment and tools, monitoring food portions and filling containers for take-out requests. Eager to help new staff members develop quick, clean workflows without sacrificing service quality.

Overview

14
14
years of professional experience

Work History

Kitchen Staff Member

Lambert's Cafe
12.2023 - Current
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.

Customer Service Representative Certification

Hyde Career and Technical School
01.2022 - 01.2023
  • Mock work experience covered job skills including Microsoft Office Applications, multi-line phone systems and operations, successful methods of managing customer complaints and principles of customer service, along with sales transactions and data entry in industries including hotel, on-line ordering, medical and insurance.

Night Crew/Maintenance

Lamberts Café
01.2019 - 01.2022
  • Work experience included assisting customers with questions and concerns, cleaning, stocking, fixing things as they would break, helping co-workers if needed in a timely manner, having the ability to problem solve on the spot, being dependable and a strong team member.

Dock attendant/Wares

Mers Goodwill
01.2016 - 01.2019
  • Work experience included unloading semi-trucks, taking donations, cleaning off the donated wares, pricing the donated items, going through the donated clothing, dealing with customer concerns and complaints, assisting customers with questions, writing donation receipts, restocking and ordering products for cleaning as well as cleaning the store before closing for the day.

Sales/Auto retrieval

Groves Auto Sales
01.2011 - 01.2016
  • Work experience included auto sales, vehicle recovery in the case payments were three months past due, Collection of payments if customer failed to make timely payments, customer service techniques for service recovery in the event of a break down, basic computer skill, communication skills as well as problem solving.

Education

Leadership And Management

Southern Utah University
Cedar City, UT
11.2023

Customer Service

Hyde Vocational School
Chillicothe, MO
04.2023

Skills

  • Food Preparation
  • Organization and Cleanliness
  • Cleaning and sanitizing
  • Safe Food Handling
  • Dedicated Work Ethic
  • Kitchen Cleaning and Maintenance
  • Punctual and Reliable
  • Cleaning proficiency
  • Commercial Dishwashers
  • Customer Service
  • Flexible and Adaptable
  • Team contribution
  • Attention to Detail

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.

Additionalattributes

Knowledgeable on Microsoft Word, Excel, PowerPoint, Outlook, and Publisher, Experienced in various customer service techniques for service recovery, and equipped with excellent time management, communication skills, and forward thinking ideas

Educationcertifications

  • 2022, Customer Service Representative, Hyde Career and Technical School, Chillicothe, MO, Focused on Microsoft application skills, call center techniques, interpersonal skills application with customers including behavior styles and purchasing patterns. Mock work experience also included data entry for hospitals, on-line ordering, and insurance industries.
  • 2009, GED, West Kentucky Career and Technical College/School, Paducah, KY

Volunteer Experience

  • Sikeston Humane Society, Participated in animal rescues, basic training and reentry, bathing, grooming, feeding, walking, and playing with the rescue animals, running background checks on potential foster/adoption homes/clients, logging behaviors displayed during their stay at the rescue.
  • Charleston Assistant Living, Participated in activities and visitation with residents who had no one else to socialize with during their stay.

Timeline

Kitchen Staff Member

Lambert's Cafe
12.2023 - Current

Customer Service Representative Certification

Hyde Career and Technical School
01.2022 - 01.2023

Night Crew/Maintenance

Lamberts Café
01.2019 - 01.2022

Dock attendant/Wares

Mers Goodwill
01.2016 - 01.2019

Sales/Auto retrieval

Groves Auto Sales
01.2011 - 01.2016

Leadership And Management

Southern Utah University

Customer Service

Hyde Vocational School
Amanda Grigsby