Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Griswold

North Prairie

Summary

Offering 10 years of stone sales experience both in retail and wholesale performed in in-house and outside sales capacity with strong skills of business management and customer service. Authorized to work in the US for any employer

Overview

10
10
years of professional experience
1
1
Certification

Work History

Outside Sales Representative

StoneX USA
09.2019 - Current
  • JOB DESCRIPTION AND DUTIES:
  • Stone sales to local fabricators, homeowner selections, quoting, material holds, and material invoicing in stone profits system
  • Inside sales, outside sales rep
  • I know all fabricator shops and their perspective sales associates and owners in Milwaukee, Madison, Appleton, Green Bay, North Chicago and all surrounding areas and towns
  • Strong sales skills and communication skills
  • Manage our quartz sample towers, price sheets, and consignment inventory sheets
  • Perform and sign consignment contracts
  • Schedule deliveries of my orders
  • Invoice out my orders and am cross trained in billing department
  • I drive a fork lift when needed to open slabs for homeowners if working in office for the day or if shorthanded and in a pinch
  • I’ve got current forklift certification
  • I know how to maximize our social media platforms and manage our FB account, google business, instagram, houzz, mail chimp, Pinterest and others
  • Run mailchimp ads and add all new contacts from my sales visits, keep CRM notes on all sales visits in our SPS and update our accounts
  • Interview new employees or anyone who needs office
  • I proof read employee manual, hold procedures, and quartz warranty sheets or anything we need
  • Developed our Designer loyalty and fabricator loyalty programs
  • Worked with our IT team for developing our Consignment Agreement forms, Credit Card Authorizations, Inventory in transit arrival Call list, warranty sheets, and referral forms
  • I’ve proof read many other documents
  • Update sink catalog in PowerPoint
  • Order logo apparel and merchandise
  • Update in-house fabrication referral sheets, stone care and maintenance sheets, and save to Dropbox shared folder for access by sales team
  • Setup new accounts in SPS and add sales contact’s info
  • Purchase shop and office supplies
  • Answer phones and email inquiries
  • Follow up calls and emails to stone holds
  • Print hold and sale order labels
  • Manage inventory signs and price tiers
  • Update sink catalog
  • In-house Tile sales
  • On-the-road sales visits 3 days a week minimum
  • Attend Nari events for local chapter as well as coordinate and schedule our booth in the yearly spring remodeling event and host our after 5 event
  • Great knowledge of all stone types and their geological minerals and characteristics
  • Good knowledge of fabrication procedures and I stay up to date on designer trends and different stone applications
  • Excellent customer service skills
  • Provide material recommendations to my boss based on sales and stone inquiries from our fabricators
  • Follow competitors top accounts and pitch similar options
  • Develop and promote stone promotions and buying programs for our accounts
  • I’ve loaded and unloaded delivery trucks with the fork lift when short handed
  • Clean the front office regularly
  • I buy all our front office supplies
  • Attend weekly sales meetings and update our sales team on new products and follow up on sales calls
  • I design concepts and color matching for their projects and follow Houzz, Pinterest, Amazon and other design trends pertaining to kitchen and bathroom remodels and other stone applications like accent walls, outdoor kitchens and fireplaces as well
  • Goal oriented, very driven and work well independently and as a team
  • I recently trained two new outside sales reps for our company for Madison and IL areas
  • I’ve interviewed and hired several of our warehouse employees
  • I work alongside our GM for inventory replenishment timelines and quantities needed as well as needed sample replenishments for our sample towers
  • I’ve sat in on meetings with our supplier reps and aided our GM with material selection of natural stone and quartz colors
  • I purchase and distribute all of our company Christmas cards and corporate gifts
  • I maintain 10 consignment locations and promote replenishment colors to them
  • I work with our for-cast and planning guy to offer ideas and suggestions and form a plan for future growth strategy
  • Plus so much more I can’t think of at this time
  • Needless to say, I wear a lot of hats and still manage to make regular outside visits to our clients and I still really enjoy what I do

Manager

Planet Granite
11.2014 - 09.2019
  • JOB DESCRIPTION AND DUTIES:
  • Managed the shop, invoicing on quickbooks, stone sales, drove fork lift and moved slabs, managed delivery schedule, managed employees, managed consignment inventory, did annual inventory counts, referred fabricators, did bank deposits, ran saw and suction lift
  • Created employee manuals, procedure notes, trained new employees, cleaned the shop and offices, reported end of day numbers and ran inventory backups
  • Managed companies Facebook page, input new stone arrivals to website’s live inventory page
  • Loaded fabricator trucks and our delivery truck
  • Sourced material from local suppliers when needed
  • Tracked employees PTO times and reported timesheets
  • Managed our quartz line and samples and tracked sales, met with sales reps
  • Followed up on stone holds and made sales calls
  • Maintained a great working relationship/friendship with local fabricators, managed their referral fees
  • Cleaned shop equipment, warehouses and outdoor yards
  • Cleaned, measured, and photographed slabs and remnants
  • Attended local Nari events and stone suppliers and fabricators and introduced our company
  • Purchased shop supplies and work attire
  • Great customer service skills and strong sales experience
  • Great Computer skills on quickbooks, word, excel and other platforms
  • Educated myself in stone mineral composition and different types of natural stones and how they are formed as well as basic understanding of fabrication of materials, industry procedures, how to calculate square footage and read blue prints
  • Identify stone names
  • Enjoy kitchen and bath design and working one on one with homeowners for hand selections, layout approvals etc

Education

Associate - Business

Pensacola Christian College
05.2006

Skills

  • Customer Service Representative (5 years)
  • Material selection
  • Email Marketing
  • Phone Etiquette (10 years)
  • CRM Software
  • Social Media Management
  • MailChimp
  • Inventory Control
  • Outside Sales (5 years)
  • Communication skills
  • Digital Marketing (7 years)
  • Inside Sales
  • Employee Training
  • Forklift (10 years)
  • Typing (10 years)
  • Market Research
  • Design skills

Certification

  • Driver's License
  • Forklift Certified
  • October 2024 to October 2027

Timeline

Outside Sales Representative

StoneX USA
09.2019 - Current

Manager

Planet Granite
11.2014 - 09.2019

Associate - Business

Pensacola Christian College

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Amanda Griswold