Amanda Groves
Richmond,VA
Summary
Consistent and dedicated worker who has spent many years in a retail environment, developing skills in time management, customer service, and working as a team. A committed team player, I work well independently or in a group, in both leadership and supportive roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Barista
Target
02.2022 - Current
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Managed inventory levels to ensure adequate stock.
- Mentored new staff members on proper techniques for drink preparation, ensuring high-quality beverages.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Recommended products based on solid understanding of individual customer needs and preferences, as well as knowledge on the vast company menu.
Barista
Barnes & Noble
03.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Beauty Consultant
Target
10.2017 - 02.2022
- Kept up-to-date with industry trends.
- Delivered exceptional customer service.
- Assisted customers in finding suitable products.
- Maintained inventory levels by conducting regular stock checks.
- Contributed to visual merchandising efforts by creating attractive displays.
Office Assistant
All American Insurers
06.2012 - 07.2013
- Administrative tasks
- Organizing files, and maintaining a clean workspace.
- Efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Bachelor of Arts - English - Concentration in Creative Writing
Hollins University
Roanoke, VA05.2017
Skills
- Quick Learner
- Team Player
- Inventory Management
- Independent
- Structured
- Adaptable
- Team Management
- Customer Service
- Positive Attitude
- Time Management
- Proficient in Office Google Suite
- Resourceful
Certification
- Certified Barista Trainer, Target - 2022-2024
Timeline
Barista
Barnes & Noble
03.2023 - 11.2023
Lead Barista
Target
02.2022 - Current
Beauty Consultant
Target
10.2017 - 02.2022
Office Assistant
All American Insurers
06.2012 - 07.2013
Bachelor of Arts - English - Concentration in Creative Writing
Hollins University