Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Groves

Richmond,VA

Summary

Consistent and dedicated worker who has spent many years in a retail environment, developing skills in time management, customer service, and working as a team. A committed team player, I work well independently or in a group, in both leadership and supportive roles.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Barista

Target
02.2022 - Current


  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Managed inventory levels to ensure adequate stock.
  • Mentored new staff members on proper techniques for drink preparation, ensuring high-quality beverages.
  • Streamlined workflow for barista team members by implementing effective task delegation.
  • Recommended products based on solid understanding of individual customer needs and preferences, as well as knowledge on the vast company menu.

Barista

Barnes & Noble
03.2023 - 11.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Beauty Consultant

Target
10.2017 - 02.2022
  • Kept up-to-date with industry trends.
  • Delivered exceptional customer service.
  • Assisted customers in finding suitable products.
  • Maintained inventory levels by conducting regular stock checks.
  • Contributed to visual merchandising efforts by creating attractive displays.

Office Assistant

All American Insurers
06.2012 - 07.2013
  • Administrative tasks
  • Organizing files, and maintaining a clean workspace.
  • Efficiently handling incoming mail, phone calls, and visitor inquiries.

Education

Bachelor of Arts - English - Concentration in Creative Writing

Hollins University
Roanoke, VA
05.2017

Skills

  • Quick Learner
  • Team Player
  • Inventory Management
  • Independent
  • Structured
  • Adaptable
  • Team Management
  • Customer Service
  • Positive Attitude
  • Time Management
  • Proficient in Office Google Suite
  • Resourceful

Certification

  • Certified Barista Trainer, Target - 2022-2024

Timeline

Barista

Barnes & Noble
03.2023 - 11.2023

Lead Barista

Target
02.2022 - Current

Beauty Consultant

Target
10.2017 - 02.2022

Office Assistant

All American Insurers
06.2012 - 07.2013

Bachelor of Arts - English - Concentration in Creative Writing

Hollins University
Amanda Groves