Amanda Gunderson

Administered employee benefits programs and assisted with open enrollment for 600+ employees.

• Update key human resource metrics on turnover and terminations using reporting tools on HRMS database.
• Manage talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
• Understand, interpret and mediate human resources inquiries to support administration of human resources policies, procedures and programs.

Improve organizational culture and morale through t implementation of employee engagement initiatives.

• Explain and administer medical insurance, disability and flexible spending accounts.
• Facilitate criminal background check process for new hires.
• Conduct thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
• Implement and supervise orientation procedures for new hires.
• Meet with staff to resolve difficult situations related to performance and conflict management.
• Coordinate company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
• Collaborate with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
• Maintain up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
• Serve as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Conduct confidential investigations of discrimination, harassment and workplace violence.
• Collaborate with payroll to complete and upload pay data and work with managers to support proper wage and hour compliance.
• Liaise with HR and payroll to coordinate and manage employee leaves of absence.
• Coach managers through employee engagement, documentation, discipline and performance improvement plans.
• Field employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Monitored employee attendance addressing issues in accordance with company policies and procedures.
• Develop and monitor employee recognition programs.
• Promote culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assist with day-to-day operations, working efficiently and productively with all team members.
• Manage time efficiently in order to complete all tasks within deadlines.
• Work flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
• Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
• Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
• Collaborated with cross-functional teams to achieve project milestones on time and under budget over 12 sites.
• Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
• Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
• Handled confidential and sensitive information with discretion and tact.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Volunteered to help with special projects of varying degrees of complexity.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
• Fostered positive work environment, organizing team-building activities and events.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Process all Benefit Billing
• Assist accounting dept with reconciliation of billing
• Day to day employee benefit needs
• Facilitate annual flu/C19 vaccination clinics across the company
• Reviewed benefits paperwork for accuracy and completeness.
• Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
• Managed annual open enrollment process, coordinating efforts across departments to ensure a smooth experience for all employees.
• Facilitated seamless onboarding experiences for new hires by providing comprehensive benefits orientation sessions.
• Developed effective communication materials to educate employees on available benefit options and changes in policies.
• Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.
• Ensured timely processing of life event changes, diligently updating employee records as needed.
• Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
• Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
• Enhanced employee satisfaction by efficiently managing benefits administration processes.
• Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.

• Aid with all facilities of HR throughout the organization
• Coordinate employee incentives and company campaign benefits
• Performance Review Facilitation of FT associates throughout 12 warehouses
• Manage temporary associate payroll and reporting
• Liaison between temp agencies and site locations regarding time discrepancies and position needs
• Coordinate company community service and 'give back' initiatives
• Onboarding for temporary to FTE conversions and direct hires
• Reviewed human resources paperwork for accuracy and completeness.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Maintained human resources information system and kept employee files up to date and accurate.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Streamlined HR processes for increased efficiency and reduced administrative workload by implementing a digital filing system.

• Handled day-to-day accounting processes to drive financial accuracy among over 100 vendors.
• Reached out to vendors and customers to verify information and follow up on client issues.
• Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
• Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
• Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
• Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
• Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Reduced invoice processing time with accurate data entry and timely vendor communication.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Worked effectively in fast-paced environments.

• Responsible for full cycle accounting
• Create and distribute reports on internal and external finances, audits, and budgets.
• Reconcile monthly statements, invoices and expense accounts, keeping records accurate, and current.
• Facilitate monthly board meetings with minute recordings
• Planned and managed $1mil annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
• Advise management regarding significant expenditures to keep operations in line with budget limitations.
• Reduce operating costs by identifying and implementing cost-saving measures across the organization.
• Process all payroll; tax reporting, monthly and annually
• Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
• W4 and 1099 preparation & distributions annually
• Prepare annual reports and facilitate business meetings including PowerPoint that corresponds to the annual NOI for the non-profit organization
• Enhanced quality and currency of financial information by overseeing revenue collection systems.
• Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.

• Managed daily operations of fleet of 7 trucks for successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Promoted business via social media to generate leads and maximize brand identity.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
• Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.