Amanda Gutierrez
Newcastle,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enjoy being part of the OUHSC family.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
1893 Pharmacy
09.2023 - Current
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Registered Dental Assistant
Steven J. Dombrady, DDS
01.2013 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Verified patient insurance eligibility and benefits.
Registered Dental Assistant
B. Thomas Wheeler, DDS Inc.
01.2008 - 01.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
Registered Dental Assistant
Steven J. Dombrady, DDS
01.2000 - 01.2008
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Education
BS - Biology
Arizona State University
Tempe, AZ01.2023
Associates - Math/science
Victor Valley College
Victorville, CA01.2019
Skills
- Problem-solving skills
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
1893 Pharmacy
09.2023 - Current
Registered Dental Assistant
Steven J. Dombrady, DDS
01.2013 - 05.2023
Registered Dental Assistant
B. Thomas Wheeler, DDS Inc.
01.2008 - 01.2013
Registered Dental Assistant
Steven J. Dombrady, DDS
01.2000 - 01.2008
BS - Biology
Arizona State University
Associates - Math/science
Victor Valley College