Amanda Gutierrez
Abilene,TX
Summary
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security Guard
Securitas Security Services
Abilene, Texas
04.2026 - Current
- Secured property and personnel by effectively monitoring premises.
- Coordinated prompt responses to alarms and emergencies with local authorities.
- Monitored operations daily to uphold safety and quality standards.
Data Entry Clerk
McKesson
09.2024 - 11.2025
- Entered high volumes of data into electronic systems with accuracy and attention to detail.
- Verified and corrected discrepancies in data entries, ensuring database accuracy.
- Cross-verified entered data against source documents to maintain consistency across platforms.
- Collaborated with team members to refine data entry procedures, improving overall efficiency.
- Organized and scanned documents, streamlining workflow processes.
- Trained new staff on data entry protocols and best practices for system navigation.
Debt Collector
Credit Management Company
11.2022 - 08.2024
- Analyzed account data to identify trends, improving collection strategies and recovery rates.
- Managed collections process, ensuring adherence to regulations and company policies, which minimized compliance risks.
- Developed positive client relationships, enhancing communication and resolving debts more efficiently.
- Implemented conflict resolution techniques to address client concerns, reducing potential escalations during collections.
Service Porter/Automotive Service Advisor
Classic Honda of Midland
01.2018 - 03.2019
- Coordinated vehicle pick-up and drop-off to ensure timely service and improve client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries and resolving concerns.
- Resolved customer complaints with empathy, leading to increased repeat business and positive referrals.
- Educated clients on vehicle care, increasing understanding of recommended services and their benefits.
- Demonstrated strong problem-solving skills during daily operations and customer interactions.
- Displayed adaptability in high-volume situations, maintaining seamless operations despite challenges.
- Managed scheduling and coordinated service appointments, improving workflow efficiency.
DSP
Texas State Supportive Living Center
03.2015 - 12.2017
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs, fostering self-esteem and promoting general wellness.
- Monitored clients' overall health and well-being and noted significant changes.
- Collaborated with colleagues to streamline workflow processes, enhancing overall efficiency in daily operations.
- Ensured cleanliness and organization of work areas, contributing to a safe environment for staff and clients.
Education
GED -
Abilene High
Abilene, TX05-2019
Skills
- Surveillance monitoring
- Incident response
- Data entry accuracy
- Data management
- Data analysis in Excel
- Report writing
- Debt recovery
- Customer relations
- Effective time management
- Detail orientation
- Call center experience
- Stress management
Certification
- CPR
- Guard License
Timeline
Security Guard
Securitas Security Services
04.2026 - Current
Data Entry Clerk
McKesson
09.2024 - 11.2025
Debt Collector
Credit Management Company
11.2022 - 08.2024
Service Porter/Automotive Service Advisor
Classic Honda of Midland
01.2018 - 03.2019
DSP
Texas State Supportive Living Center
03.2015 - 12.2017
GED -
Abilene High