Amanda Hackett
Villas,NJ
Summary
Skilled in multitasking and deep cleaning, I enhanced client satisfaction at Gofers Cleaning Company by training new hires and maintaining high cleanliness standards. At Crest Haven, I improved patient care through compassionate communication and effective vital signs monitoring. Demonstrating reliability and a strong team ethic, I consistently delivered top-notch service and support.
Overview
18
18
years of professional experience
Work History
Professional Cleaner
Gofers Cleaning Company
04.2018 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
CNA
Crest Haven Nursing & Rehabilitation Center
11.2006 - 01.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
High School Diploma -
Lower Cape Regional High School
Cape May, NJ06-2006
Skills
- Multitasking proficiency
- Deep cleaning expertise
- Reliability and punctuality
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Toileting assistance
- Reliable team player
- Collecting vital signs
- Bedside manner
- Companionship and emotional support
Timeline
Professional Cleaner
Gofers Cleaning Company
04.2018 - Current
CNA
Crest Haven Nursing & Rehabilitation Center
11.2006 - 01.2012
High School Diploma -
Lower Cape Regional High School