Amanda Hager
Danville,WV
Summary
Dynamic healthcare professional with a proven track record at Boone Memorial Hospital, excelling in patient care and problem resolution. Known for exceptional communication and critical thinking skills, I foster collaborative environments and enhance patient satisfaction through compassionate service. Dependable and adaptable, I thrive under pressure while maintaining attention to detail in fast-paced settings.
Overview
2027
2027
years of professional experience
Work History
RMA
Boone Memorial Hospital
Madison, WV
10.2019 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
CNA
Boone Memorial Hospital
Madison, WV
2002 - 07.2014
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes to communicate effectively with healthcare team.
- Assisted in the implementation of care plans, adapting approaches based on patient needs.
- Maintained cleanliness and organization of patient areas, promoting a safe environment.
- Collaborated with nursing staff to support treatment procedures and enhance patient outcomes.
- Participated in training new CNA staff on hospital protocols and best practices for care delivery.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Registered Medical Assistant -
Ross Medical Education Center
Charleston, WVCNA -
Boone Career And Technical Center
Rock Creek, WVHigh School Diploma -
Scott High School
Madison, WV2002
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Timeline
RMA
Boone Memorial Hospital
10.2019 - Current
CNA
Boone Memorial Hospital
2002 - 07.2014
Registered Medical Assistant -
Ross Medical Education Center
CNA -
Boone Career And Technical Center
High School Diploma -
Scott High School