Amanda Hale
Amelia,OH
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Angels above and beyond
Anderson, OH
03.2024 - Current
- Care for people, (bathing, dressing, grooming, cooking, cleaning)
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Helped client with medication self-administration.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assistant Manager
The Castle Jewelry
Anderson, OH
10.2022 - 03.2024
- Assisted customers with selecting jewelry pieces to match their individual styles.
- Maintained inventory of diamonds, precious stones and metals.
- Performed repairs on jewelry items such as sizing rings and replacing stones.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coordinated with other departments to ensure smooth flow of operations.
Entertainer
Diamonds Cabaret
Dayton, Ohio
08.2016 - 12.2022
- Provided excellent customer service to customers
- Performed on stage in front of large audiences.
- Interacted with audience members to create a fun atmosphere.
- Created a memorable experience for event attendees.
Sales Associate
Hollister
Cincinnati, Ohio
03.2014 - 05.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Education
High School Diploma -
Amelia High School
Batavia, OH05-2015
Skills
- Patient Care
- Upselling
- Customer Service
- Sales expertise
- Customer satisfaction measurement
- Adaptive team player
Timeline
Home Health Aide
Angels above and beyond
03.2024 - Current
Assistant Manager
The Castle Jewelry
10.2022 - 03.2024
Entertainer
Diamonds Cabaret
08.2016 - 12.2022
Sales Associate
Hollister
03.2014 - 05.2016
High School Diploma -
Amelia High School