Amanda Hall
Tooele,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Hotel La Croix Waikiki
03.2022 - 11.2022
- Coordinated all operational functions of hotel
- Daily functioning, including vendor interactions, guest interactions and disputes, and all employee interactions such as hiring, and terminations
- Human
- Resources management, payroll, timesheets, managing employee health benefits, Assisted non citizens with sponsor submission for work visa’s through department of immigration
- Sales, reservations and bookings
- Hotel operational systems, (Protel) communicated effectively to all employees to ensure safe friendly environment for guest and employee alike
- Created new job listings, conducted interviews for new hires, conducted onboarding for new employees, successful 100% turnover rate for new hires after 6 weeks of employment.
Service Advisor
US Bank
02.2018 - 05.2018
- For credit card department, through, and Elan Financial Services
- Answered up to 30 calls per shift regarding general account questions.
- Performed account level maintenance such as taking payments, minimum payment applications, balance transfers, APR maintenance, personal information changes, cycle date changes, calculating interest charges per transaction, opening new accounts as requested, closing accounts answered generalized questions customers may have. .
General Manager
Baymont Inn and Suites
08.2017 - 02.2018
- Maintaining the hotel as whole, managing employees, time cards, scheduling, payroll, inventory, vendor orders, daily finance reports, night audit, supervisor of all maintenance in hotel, guest accommodations, reservations, cancelation, room changes, refunds, daily batching and closing out registers, over saw all housekeeping, to ensure room standards, ordering H/K supplies needed on daily inventory, ensuring all employees complete proper daily checklists, room inspections, and hiring/terminations
- Skilled in most microsoft programs, soft hotel and synxis trained.
US Army, Rank: SGT
01.2008 - 12.2015
Human Resource Specialist
U.S. Army
01.2010 - 01.2014
- I have been dually trained in two starred military occupations, one of which was a human resource specialist
- I worked closely with my command team, creating policies, handling sensitive, and mission critical information and documentation
- Writing policy letters and memorandums for records
- Daily, weekly, and monthly trackers
- Updating and maintaining tasking's on a spreadsheet as well as the internet portal
- I have also been the Non Commissioned Officer in charge of Personal Actions for all military personnel within my company
- Worked hand in hand with subordinates, fixing and maintaining files, documents pertaining to pay, emergency contact information, leave approvals, legal changes, and advancements in rank or title
- I have worked with and managed up to 100
Education
Associate Degree In Nursing - Nursing
Fortis College - Salt Lake City
Salt Lake City, UTAssociate Of General Studies - Sociology And Anthropology
Leeward Community College
Pearl City, HIOKANOGAN JR-SR HIGHSCHOOL
Okanogan, WA2007
Skills
- Skills & Abilities
- MANAGEMENT
- Exceptional time management and organizational skills Consistent and efficient in
- High paced environments where multi-tasking is involved Outstanding interpersonal skills, working with
- Others in a professional setting
- COMMUNICATION
- Diverse in written and verbal communications, clear and concise Experienced and
- Confident with public speaking, written and oral presentations Presenting briefs, plans, charts in a public
- Setting with co -workers, and other high ranking officials
- LEADERSHIP
- I have been in many leadership positions, and have received many commendation awards
- For quality of leadership Not afraid to be responsible for others, documents, or equipment
- Believe that military experience has defined me to be an incomparable leader
- Skills
- Powerpoint (9 years)
- Excel (9 years)
- Office Management (9 years)
- Administrative Assistant (9 years)
- Leadership Development (9 years)
- Supervisor (9 years)
- Personnel Management (8 years)
- Human Resources
- Employee Orientation
- Human Resources Management
- Guest services
- Supervising employees in hospitality settings
- Assessing risks, enforcing security standards, and handling complaints
- Written communication — Proficient
- Best practices for writing, including grammar, style, clarity, and brevity
- Sales skills — Proficient
- Influencing and negotiating with customers
- Outside sales — Proficient
- Understanding and responding appropriately in sales scenarios, and performing common sales
Certification
January 2008
Motor Transport Operator
Combat Life Saver
April 2012
Microsoft Certified Professional (MCP)
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Awards , Army Achievment Medal Army Achiement Medal Army Commendation Medal Army Commendation Medal Army Good Conduct Medal Army Good Conduct Medal National Defense Service Medal Global War on Terroism Medal Over Seas Service Medal Iraq Capaign Medal Afghanistan Campaign Medal NATO Service Medal NCO Development Medal Certifications and Licenses 42A December 2008 to Present Human Resources Specialist HRC US Army
Timeline
Operations Manager
Hotel La Croix Waikiki
03.2022 - 11.2022
Service Advisor
US Bank
02.2018 - 05.2018
General Manager
Baymont Inn and Suites
08.2017 - 02.2018
Human Resource Specialist
U.S. Army
01.2010 - 01.2014
US Army, Rank: SGT
01.2008 - 12.2015
Associate Degree In Nursing - Nursing
Fortis College - Salt Lake City
Associate Of General Studies - Sociology And Anthropology
Leeward Community College
OKANOGAN JR-SR HIGHSCHOOL
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