Amanda Hall
Baxter Springs,KS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced with managing both accounts payable and receivable efficiently. Utilizes strong organizational skills to streamline financial processes and ensure timely payments. Track record of accurate reporting and effective vendor communications.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Administrator
Goins Enterprises, Inc
Joplin, MO
08.2022 - 03.2026
- Assisted in financial recordkeeping, maintaining accuracy in invoices and receipts processing.
- Processed vendor invoices and ensured timely payments to maintain positive supplier relationships.
- Reconciled accounts payable and receivable ledgers for accuracy and compliance with financial policies.
- Managed cash receipts, ensuring accurate posting and tracking of incoming funds.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Provided exceptional customer service when addressing client inquiries regarding billing or payment matters, resulting in improved client satisfaction levels.
- Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
- Prepared vendor invoices and processed incoming payments.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Accurately processed high volumes of invoices within tight deadlines while maintaining a low error rate.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled payroll discrepancies by investigating issues and implementing solutions.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Enhanced accuracy of timekeeping records, verifying employee hours worked against payroll data.
- Improved employee satisfaction with efficient resolution of payroll discrepancies.
- Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
- Reduced payroll processing errors, conducting detailed checks before final submission.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Processed timecards and payroll data for team of employees.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Managed office supplies inventory, ensuring timely replenishment and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
TEACHERS AIDE / SUBSTITUTE TEACHER
St John's Catholic School
Bartlesville, OK
04.2017 - 11.2021
- Managed classroom environment, helping students learn in absence of regular teachers.
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Assessed accomplishments of students to provide progress reports to parents and classroom teachers.
- Maintained confidentiality of privileged information by respecting personal privacy.
- Maintained discipline and classroom control, fostering safe and positive learning environment.
ADMINISTRATIVE ASSISTANT
Constellation Energy Partners
Skiatook, OK
07.2006 - 08.2008
- Maintained files and filing, keeping sensitive information confidential.
- Prepared purchase requisitions and requests for payment, informing managers of resources required.
- Coordinated travel arrangements and reconciliation of expense reports.
- Maintained office inventory by assisting with supply orders.
- Screened incoming telephone calls, routing to appropriate personnel.
OFFICE CLERK
Eastside Veterinary Hospital
Collinsville, OK
08.2004 - 07.2006
- Supported staff, performing data entry and administrative duties.
- Scheduled appointments, maintaining calendars for personnel.
- Participated in team meetings, providing input and suggestions on organizational practices.
- Answered multi-line telephone system to direct calls and take messages.
EXECUTIVE SECRETARY
Don Hume Leathergoods
N. Miami, OK
12.2001 - 07.2004
- Responded quickly to meet customer needs and resolve problems.
- Provided clerical support to other departments.
- Read and analyzed incoming memos, submissions and reports to determine significance and distribute to proper staff members.
- Utilized job-related software to prepare invoices, letters and memos.
- Answered phone calls to direct callers to appropriate parties or take messages.
ADMINISTRATIVE ASSISTANT
General Dynamics
Winooski, VT
06.2000 - 08.2001
- Drafted lease agreements, and prepared bids.
- Screened incoming telephone calls, routing to appropriate personnel.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Coordinated equipment maintenance and repairs to maintain office productivity.
ADMINISTRATIVE ASSISTANT/ACCOUNTING CLERK/SALES
Adecco
Burlington, VT
10.1999 - 06.2000
- Reconciled and noted and reported discrepancies found in records.
- Accessed computerized financial information to answer general questions and give details on specific accounts.
- Operated computers programmed with accounting software to record, store and analyzed information.
- Operated 10-key calculators, typewriters and copy machines to perform calculations and produced documents.
- Matched order forms with invoices and recorded necessary information.
- Performed general office duties, such as filing, answering telephones and handling routine correspondence.
Education
Legal Assistant Legal Office Administration
NEO A&M COLLEGE
Miami, OK05-1999
Skills
- Classroom and Activity Supervision
- Classroom Management
- Student Needs Assessments
- Positive Reinforcement Strategies
- Clerical Support
- Google Classroom
- Teacher Assistance
- Client Satisfaction
- Ability to Be Flexible
- Lunchtime Assistance
- Behavior Redirection
- Scanning Software
- Supply Stocking
- Microsoft Word
- Digital Tools
- Microsoft Excel
- Time management
- Office administration
- Administrative support
- Database entry
- File organization
- Document management
- Mail handling
- Telephone reception
- Document scanning
- Customer relationship management (CRM)
- Payroll
- Supply inventory
- Spreadsheet development
- Inventory management
- Office supply management
- Processing expenses
- Billing and coding
- Payroll and accounts payable and receivable
- Scanning and copying
- Teamwork and collaboration
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
Certification
Certified Legal Assistant
Timeline
Office Administrator
Goins Enterprises, Inc
08.2022 - 03.2026
TEACHERS AIDE / SUBSTITUTE TEACHER
St John's Catholic School
04.2017 - 11.2021
ADMINISTRATIVE ASSISTANT
Constellation Energy Partners
07.2006 - 08.2008
OFFICE CLERK
Eastside Veterinary Hospital
08.2004 - 07.2006
EXECUTIVE SECRETARY
Don Hume Leathergoods
12.2001 - 07.2004
ADMINISTRATIVE ASSISTANT
General Dynamics
06.2000 - 08.2001
ADMINISTRATIVE ASSISTANT/ACCOUNTING CLERK/SALES
Adecco
10.1999 - 06.2000
Legal Assistant Legal Office Administration
NEO A&M COLLEGE