Amanda Hamilton
Piedmont,Alabama
Summary
Dynamic leader with a proven track record at E&S Country Corner, adept in budget development and strategic planning. Excelled in fostering client relationships, enhancing operational efficiency by overhauling financial management processes. Skilled in coaching, with a knack for negotiating, ensuring a competitive edge in challenging markets. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
Work History
Owner/Management
E&S Country Corner
Piedmont, AL
08.2007 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interacted well with customers to build connections and nurture relationships.
Laboratory Technician
Techtrix
Gadsden, AL
01.2007 - 08.2010
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Documented information by maintaining daily logs and equipment record books.
- Collected and performed analytical testing on in-process product.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Trained new associates in laboratory procedures and standards.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Oversaw items in inventory and reordered before supplies diminished.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Interpreted laboratory results to provide technical advice to scientists.
Medical Assistant
The Foot Clinic
Gadsden, AL
08.2004 - 08.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Bachelors Degree, One Class Away From Graduating. - Accounting And Business Management
Jacksonville State University
Jacksonville, ALAssociate Of Business Administration - Business/Accounting
Gadsden State Community College
Gadsden, AL05.2008
Skills
Profit and Loss
Budgeting
Budget development
Business administration
Project Management
Business Development
Negotiation
Contract Management
Operations management
Strategic planning
Coaching and mentoring
Staff Management
Marketing
Financial Management
Inventory management
Client account management
Delegation
Employee scheduling
Scheduling
Employee reviews
Effective leader
Timeline
Owner/Management
E&S Country Corner
08.2007 - 07.2023
Laboratory Technician
Techtrix
01.2007 - 08.2010
Medical Assistant
The Foot Clinic
08.2004 - 08.2007
Bachelors Degree, One Class Away From Graduating. - Accounting And Business Management
Jacksonville State University
Associate Of Business Administration - Business/Accounting
Gadsden State Community College