Dedicated housing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Assistant
Lonoke County Housing Authority
10.2024 - Current
Streamlined executive scheduling and calendar management, enhancing time efficiency for senior leadership.
Coordinated complex travel arrangements, ensuring seamless logistics and adherence to organizational policies.
Prepared comprehensive meeting agendas and minutes, fostering clear communication among stakeholders.
Developed and maintained filing systems, improving document retrieval processes across departments.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Screened calls and emails and responded accordingly to support executive correspondence.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Section 8 Manager
Lonoke County Housing Authority
10.2023 - 10.2024
Supervise, train and ongoing management of the Section 8 program team
Maintain participant files in accordance with the HUD regulations
Calculate and issue participant rent and HAP payments
Perform annual reexaminations and interim changes on time to determine rents and eligibility
Answer participant and landlord questions and address concerns
Manager decisions regarding participants' continued assistance, program noncompliance, violations and rent payments
Perform Rent Reasonableness and ensure Voucher Management System report information is maintained
Schedule and conduct new admission and portable applicant voucher briefings
Section 8 Manager
Jacksonville Housing Authority
10.2021 - 10.2023
Supervise, train and ongoing management of the Section 8 program team
Maintain participant files in accordance with the HUD regulations
Calculate and issue participant rent and HAP payments
Perform annual reexaminations and interim changes on time to determine rents and eligibility
Answer participant and landlord questions and address concerns
Manager decisions regarding participants’ continued assistance, program noncompliance, violations and rent payments
Perform Rent Reasonableness and ensure Voucher Management System report information is maintained
Schedule and conduct new admission and portable applicant voucher briefings.
Accountant
Jacksonville Housing Authority
11.2020 - 10.2021
Assist in preparation and distribution of financial statements, Bank reconciliations, Tenants Accounts Receivable, Reduced liabilities by accurately managing mailings, journal entries, and payments
Month-end closing and preparations for Lindsey accountant, Applied proper codes to invoices, files and receipts to keep records organized and easily searchable, Assist in the preparation for annual external audits
Preparation of deposit summary analysis, MS Word, MS Excel, MS
Outlook, Prepare and upload ACH transactions for Section 8 Landlords
Process Payroll through ADP
Administrative Assistant
Searcy Housing Authority
05.2018 - 11.2019
Prepare journal entries and reconciliations for the monthly general ledger close, Assist in preparation and distribution of financial statements, Bank reconciliations, Tenants Accounts Receivable, General ledger reconciliations, Month-end closing and preparations for Lindsey accountant, Enter and process vendor payments, Assist in the preparation for annual external audits, Preparation of deposit summary analysis, MS
Word, MS Excel, MS Outlook, Answering phones, Entering tenant applications, Prepare board packets.
Teacher
ChatterBox Childcare
11.2016 - 05.2018
Responsible for 12 Four year olds, Daily lesson plans, Preparing meals and snacks, Occasionally in charge of opening the daycare.
Office Manager
Kidz Kan Therapy
05.2015 - 12.2016
Responsible for filing paperwork, Answering phones, Making copies
Faxing evaluations to doctors, Filling out DMS-640’s, Billing Medicaid for therapy services, Billing insurance through AHIN program, Check EDS statements, Prepare paperwork for Medicaid Audits, Microsoft Excel
Filling out 1500 Health Insurance Claim Forms.
Data Clerk
Entergy Corporation
03.2005 - 06.2011
Process the customer’s complaints, Name and Address changes, Work daily correspondence, Refusal of Service letters, Letters of Credit
Affidavits of Forgeries, Classify programs in the morning to get daily work.
Education
High School Diploma -
Cabot High School
2003
Skills
Client Contact
File and Recordkeeping
Team Productivity
Customer Service
Rules and Regulations
Issue and Conflict Resolution
New Hire Training
Planning and Coordinating
Certification
CSI-HQS - Certified Specialist of Inspection - Housing Quality Standards
CSI-NSPIRE-V - Certified Specialist of Inspection
CSO-HCV - Certified Specialist of Occupancy - Housing Choice Vouchers
CSPBV - Certified Specialist of Project-Based Vouchers
CSEC-HCV - Certified Specialist of Eligibility and Calculation - Housing Choice Vouchers
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)