Hi, I’m
Amanda Hampton
Indianapolis,IN
Summary
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities. Lover of the hospitality industry who misses working in restaurants and providing genuine customer service to patrons.
Overview
24
years of professional experience
Work History
Amazon.com
Staffing Manager
03.2022 - Current
Job overview
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Streamlined the recruitment process by implementing effective candidate sourcing strategies and utilizing applicant tracking systems.
- Championed diversity and inclusion efforts throughout all phases of the staffing process, fostering a culture of equity and respect within the organization.
- Liaised between multiple business divisions to improve communications.
- Managed a team of recruiters, providing coaching and development opportunities to improve overall performance and productivity.
- Spearheaded training programs for internal staff members on best practices in interviewing techniques, resume evaluation protocols, and candidate assessment methodologies.
- Established strong rapport with colleges, universities, and trade schools to facilitate mutually beneficial partnerships that promoted talent acquisition initiatives within targeted demographics.
Amazon.com
Staffing Team Leader
05.2020 - 03.2022
Job overview
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Conducted regular reviews of operations and identified areas for improvement.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Amazon.com
Staffing Coordinator
08.2019 - 05.2020
Job overview
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Developed and facilitated new-hire orientations.
Amazon.com
Senior Human Resources Assistant
09.2014 - 08.2019
Job overview
- Developed and coordinated employee training programs to improve productivity and performance.
- Spearheaded employee engagement initiatives, resulting in increased job satisfaction rates.
- Tracked various statistics and kept detailed records to support human resources department.
- Managed employee relations with prompt conflict resolution strategies.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Developed and maintained HR policies and procedures.
- Supported diversity and inclusion efforts by promoting awareness and education within the organization.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Assisted in talent acquisition efforts, conducting thorough candidate screenings and interviews.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Provided ongoing support to employees regarding HR-related inquiries and concerns.
- Facilitated effective communication between employees and management through transparent channels.
Olive Garden
Server
03.2014 - 04.2015
Amazon.com
Human Resources Assistant
10.2012 - 09.2014
Job overview
- Aided staff with employee performance review paperwork and documentation.
- Tracked various statistics and kept detailed records to support human resources department.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Amazon.com
Operations Administration Assistant
07.2012 - 10.2012
Job overview
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Franklin Central HS
Chemistry Teacher
08.2011 - 08.2012
Cloverdale HS
Chemistry Teacher, Coach
08.2009 - 08.2011
Applebee's
Server, Bartender
01.2001 - 06.2009
Keller Crescent Co.
Human Resources Assistant
06.2005 - 10.2007
McMackin House
Hostess, Server
06.2000 - 01.2001
Education
Butler UniversityIndianapolis, IN
Graduate Student - teacher license
05.2009
Butler UniversityIndianapolis, IN
Bachelor of Science from Secondary Education
05.2008
Skills
- Collaborative team work
- Staff Management
- Project Management
- Recruitment and hiring
- Onboarding Processes
- Compensation Structuring
- Payroll coordination
- Conflict Resolution
- Corrective Action Planning
- Relationship Building
- Company Leadership
- Human Resources Management
- Employee Recognition Programs
Timeline
Staffing Manager
Amazon.com
03.2022 - Current
Staffing Team Leader
Amazon.com
05.2020 - 03.2022
Staffing Coordinator
Amazon.com
08.2019 - 05.2020
Senior Human Resources Assistant
Amazon.com
09.2014 - 08.2019
Server
Olive Garden
03.2014 - 04.2015
Human Resources Assistant
Amazon.com
10.2012 - 09.2014
Operations Administration Assistant
Amazon.com
07.2012 - 10.2012
Chemistry Teacher
Franklin Central HS
08.2011 - 08.2012
Chemistry Teacher, Coach
Cloverdale HS
08.2009 - 08.2011
Human Resources Assistant
Keller Crescent Co.
06.2005 - 10.2007
Server, Bartender
Applebee's
01.2001 - 06.2009
Hostess, Server
McMackin House
06.2000 - 01.2001
Butler University
Graduate Student - teacher license
Butler University
Bachelor of Science from Secondary Education
Similar Profiles
Thivakaran AkshayThivakaran Akshay
Program Manager (Technical) at Amazon.comProgram Manager (Technical) at Amazon.com
Kieran StokesKieran Stokes
Amazon Warehouse Operative at Amazon.comAmazon Warehouse Operative at Amazon.com
Joyce IveyJoyce Ivey
Amazon Flex Driver at Amazon.comAmazon Flex Driver at Amazon.com
Leif StroupLeif Stroup
Amazon Warehouse Associate at Amazon.comAmazon Warehouse Associate at Amazon.com
Arlissa DumasArlissa Dumas
Assistant/Intern at The Sanders Group RealtyAssistant/Intern at The Sanders Group Realty