Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Amanda Hamrac

Casselberry,FL

Summary

Business operations leader with 6+ years of experience in retail and entertainment. Proven ability to train, mentor, and lead teams to exceed performance goals. Strong skills in customer service, process improvement, and compliance management.

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Overview

10
10
years of professional experience

Work History

Team Lead / Academy Trainer / Fulfillment

Walmart
01.2020 - Current
  • Lead store operations and fulfillment across multiple departments, ensuring compliance and exceeding metrics.
  • Train and mentor new associates; support onboarding and continuous improvement initiatives.
  • Manage order fulfillment, customer interactions, and cross-functional support to drive efficiency.

Associate Manager / Senior Team Lead

Regal Cinemas
01.2016 - 01.2021
  • Supervised staff, oversaw customer experience, and managed daily financial reconciliation.
  • Handled escalated customer service issues and emergency responses.
  • Operated projection equipment and ensured patron safety.

Education

B.S. - Business Management and Leadership

Bellevue University
01.2025

A.A. - General Education

Seminole State College
2020

High School Diploma -

Winter Springs High School
Winter Springs, FL
2016

Skills

  • Leadership & Training
  • Operations Management
  • Customer Service Excellence
  • Compliance & Safety
  • Process Improvement
  • POS & Cash Handling
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring

Awards

Golf — Rookie of the Year (2013), Most Improved (2015), Tennis — MVP (2014), Most Improved (2016)

Timeline

Team Lead / Academy Trainer / Fulfillment

Walmart
01.2020 - Current

Associate Manager / Senior Team Lead

Regal Cinemas
01.2016 - 01.2021

B.S. - Business Management and Leadership

Bellevue University

A.A. - General Education

Seminole State College

High School Diploma -

Winter Springs High School