Amanda Harley
Avon,OH
Summary
Experienced sales professional dedicated to building and nurturing customer relationships, resulting in outstanding sales achievements. Proven ability to consistently drive profitable product sales across a wide territory, serving both new and existing customers. Track record of success in leading and motivating a high-performing sales team.
Overview
12
12
years of professional experience
Work History
Territory Sales Manager
Kappus Company
01.2018 - Current
- Targeted prospects throughout a territory through careful research of competitor products, services, and trends
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development
- Provided exceptional support to existing customers, leading to increased repeat business and referrals
- Established successful account relationships by building rapport and maintaining consistent communication
- Met or exceeded sales goals year after year and ranked as a top seller in the country
- Attended trade shows and industry events to promote company products and services
- Utilized CRM software to manage client information, track leads, and monitor sales progress
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Motivated and mentored sales employees to enhance presentation, negotiation, and customer relations abilities
- Dedicated sales professional with over 9 years of experience in cultivating strong customer relationships and delivering exceptional sales results
- Possesses a proven track record of success in driving profitable product sales across an expansive territory to both new and existing customers as well as leading a successful sales team
Order Coordinator
Kappus Company
12.2015 - 01.2018
- Provided leadership, guidance, and direction to sales team members, offering assistance with any need at any time
- Enhanced client satisfaction by addressing concerns promptly, and providing exceptional service
- Monitored and maintained inventory levels by collaborating with sales team and management to get correct equipment ordered and allocated
- Improved interdepartmental communication by acting as a liaison between sales, operations, finance, service, and other departments involved in the order fulfillment process
- Communicated with national account franchise owners and quoted, ordered, and shipped equipment for their locations nationwide
- Reviewed incoming orders for accuracy and completeness before entering into the system, minimizing data entry errors
Waitress
Applebee's Bar and Grill
01.2013 - 11.2015
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Upsold LTO's and premium beverages to maximize profits.
Education
Bachelor's - Business Administration
Kent State University
Kent, OH01.2016
Skills
- Proactive Communication
- Relationship Building
- Time & Territory Management
- Team Collaboration
- Business Growth and Retention
- Sales Closing
- Lead Prospecting
- Sales Team Training
Websites
Timeline
Territory Sales Manager
Kappus Company
01.2018 - Current
Order Coordinator
Kappus Company
12.2015 - 01.2018
Waitress
Applebee's Bar and Grill
01.2013 - 11.2015
Bachelor's - Business Administration
Kent State University
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