Amanda Harper
Fort Lauderdale,FL
Summary
Dynamic Kitchen Manager with a proven track record at Original Fat Cats, excelling in inventory management and vendor negotiation. Recognized for reducing food costs and waste while fostering a collaborative team environment. Adept at quality control and employee training, consistently achieving high standards and multiple awards for outstanding performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Original Fat Cats
Fort Lauderdale, FLorida
02.2018 - Current
- Managed scheduling, inventory ordering, payroll, and staffing operations across two locations to ensure seamless kitchen functionality.
- Conducted employee assessments and maintained interpersonal relationships to foster a collaborative and efficient work environment.
- Reduced food costs and waste by negotiating with vendors for better pricing, implementing waste reduction strategies, and maintaining a clean, safe workspace.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Developed and implemented kitchen policies, procedures and quality standards.
- Achieved multiple awards consecutively over several years.
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
- Secured recognition at various events through outstanding performance.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Trained kitchen workers on culinary techniques.
Server
Milk Money Bar & Kitchen
Fort Lauderdale, FL
11.2017 - 03.2019
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Sidewalk Chef Kitchen
Fort Lauderdale, FL
01.2018 - 11.2018
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
Sandwich Artist
Laspada's Original Hoagies
Fort Lauderdale, FL
12.2014 - 01.2018
- Maintained cleanliness of work area throughout shift.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Verified that prepared food met quality standards prior to serving it to customers.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Trimmed meats and cheeses for sandwiches as needed.
- Operated cash registers to process payments from customers.
- Assisted team members during peak hours when necessary.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Assistant General Manager
Panera Bread
Fort Lauderdale, FL
02.2009 - 05.2015
- Ensured that customer service standards were met or exceeded at all times.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed sales data to identify trends and opportunities for growth.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Motivated and led team members to work together to achieve targets.
- Coordinated with the General Manager to develop and implement strategic plans.
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL07-2011
Skills
- Inventory management
- Food safety
- Quality control
- Employee training
- Vendor negotiation
- Customer service
- Budgeting and cost control
- Time management
- Baking
- Kitchen equipment operation and maintenance
- Culinary creativity
Certification
- ServSafe Management & Food Handlers Certification
References
References available upon request.
Timeline
Kitchen Manager
Original Fat Cats
02.2018 - Current
Server
Sidewalk Chef Kitchen
01.2018 - 11.2018
Server
Milk Money Bar & Kitchen
11.2017 - 03.2019
Sandwich Artist
Laspada's Original Hoagies
12.2014 - 01.2018
Assistant General Manager
Panera Bread
02.2009 - 05.2015
High School Diploma -
Fort Lauderdale High School
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