Amanda Harrington
Rockaway
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
14
14
years of professional experience
Work History
Nursing Assistant
Atlantic Health System
07.2022 - Current
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Vacation Planner
Magical vacation planner
01.2017 - 01.2020
- Enhanced customer satisfaction by providing personalized vacation planning services tailored to individual needs and preferences.
- Conducted regular follow-ups with clients post-trip to gather feedback for future improvements in service offerings.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
Administrative Assistant
Law office of Victor B. Matthews
09.2015 - 01.2019
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Shift Supervisor/Barista
Starbucks
05.2012 - 09.2015
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
- Completed cash and credit card transactions accurately using POS software.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
College Program Intern
Walt Disney Parks and Resorts
01.2012 - 05.2012
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
Intern
Stern laventhal, & frankenberg
05.2010 - 09.2010
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Generated reports detailing findings and recommendations.
- Performed administrative duties and staff support tasks.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Nursing
Saint Elizabeth University
Morristown, NJ05.2024
Bachelor of Arts - BA English - concentration in writing
William Paterson University
Wayne, NJ05.2014
Skills
- Patient Care
- Patient Care Quality
- Dementia and Alzheimer's knowledge
- Patient Feeding
- CPR/AED
- Output Monitoring and Reporting
Timeline
Nursing Assistant
Atlantic Health System
07.2022 - Current
Vacation Planner
Magical vacation planner
01.2017 - 01.2020
Administrative Assistant
Law office of Victor B. Matthews
09.2015 - 01.2019
Shift Supervisor/Barista
Starbucks
05.2012 - 09.2015
College Program Intern
Walt Disney Parks and Resorts
01.2012 - 05.2012
Intern
Stern laventhal, & frankenberg
05.2010 - 09.2010
Bachelor of Science - Nursing
Saint Elizabeth University
Bachelor of Arts - BA English - concentration in writing
William Paterson University