Amanda Harrington
Campbellsville,KY
Summary
Dynamic Case Manager III at McKesson with a proven track record in developing personalized care plans and enhancing client outcomes. Skilled in problem-solving and case documentation, I effectively coordinate with healthcare providers and train staff, fostering a culture of continuous improvement while ensuring compliance with regulatory standards.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
12
12
years of professional experience
Work History
Case Manager III
McKesson
04.2016 - Current
- Developed personalized care plans to address client needs and improve outcomes.
- Coordinated with healthcare providers to facilitate effective treatment and resource allocation.
- Monitored client progress, adjusting care strategies to ensure alignment with health goals.
- Conducted comprehensive assessments to identify barriers impacting client wellness and compliance.
- Implemented best practices for documentation, ensuring compliance with regulatory standards and policies.
- Trained new staff on case management protocols, fostering a culture of continuous improvement and support.
Case Manager
WIOA Program
06.2014 - 04.2016
- Coordinated care plans in collaboration with healthcare providers and clients.
- Assessed client needs and developed personalized intervention strategies.
- Monitored progress and adjusted care plans to enhance client outcomes.
- Facilitated communication between clients, families, and multidisciplinary teams.
- Implemented process improvements to streamline service delivery workflows.
- Advocated for client rights and access to necessary resources and services.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Master of Arts - Mental Health Counseling
Lindsey Wilson College
Columbia, Kentucky, KY12-2008
Bachelor of Arts - Communication
Lindsey Wilson College
Columbia, Kentucky, KY12-2006
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
Timeline
Case Manager III
McKesson
04.2016 - Current
Case Manager
WIOA Program
06.2014 - 04.2016
Master of Arts - Mental Health Counseling
Lindsey Wilson College
Bachelor of Arts - Communication
Lindsey Wilson College