Amanda Harris
Medford,MA
Summary
Hard-working professional with successful experience in office settings and customer interaction. Dedicated employee with strong expertise in customer service, clerical tasks, and offering staff and client support. Responsible, punctual and productive team member capable of fast-paced, on-the-job learning.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Alternative And Integrated Medicine
01.2020 - Current
- Conducted administrative duties for a medical cannabis registration business, helping with clerical work and patient interaction.
- Duties include scheduling patient visits for both in-person and virtual appointments, as well as creating and filing charts for each patient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Teaching Assistant
University Of Pittsburgh Communications Department
08.2019 - 04.2020
- Taught 'Rhetoric of the American Counterculture' and 'Advanced Public Speaking'
- Helped with grading assignments and tests, providing tutoring and constructive feedback to students based on results.
- Created course materials and assignments that aligned with the goals of each syllabus.
- Assisted professor with classroom management and document coordination (attendance, participation, course evaluations) to maintain positive learning environment.
Pitt Pathfinder-Tour Guide & Student Ambassador
University Of Pittsburgh Office Of Admissions
08.2016 - 01.2019
- Led 3 different in-depth campus tours for prospective students every semester, including summer months.
- Answered questions from visitors and potential students about university life.
- Interacted with university, prospective, and incoming students during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services while working closely with the admissions office.
- Trained new, perspective tour guides through rigorous three month selection process
Education
Bachelor of Arts - Communication And Rhetoric
University of Pittsburgh
Pittsburgh04.2020
Bachelor of Arts - English Writing
University of Pittsburgh
Pittsburgh, PA04.2020
Skills
- Editorial Writing
- Customer Service
- Copyediting
- Strong Public Speaking
- Curriculum Development
- Leadership in Workplace
- Sales
- Grant Writing (through Grant and Proposals writing course)
Timeline
Administrative Assistant
Alternative And Integrated Medicine
01.2020 - Current
Teaching Assistant
University Of Pittsburgh Communications Department
08.2019 - 04.2020
Pitt Pathfinder-Tour Guide & Student Ambassador
University Of Pittsburgh Office Of Admissions
08.2016 - 01.2019
Bachelor of Arts - Communication And Rhetoric
University of Pittsburgh
Bachelor of Arts - English Writing
University of Pittsburgh
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