Amanda Harris
Frederick,MD
Summary
Extremely hardworking, skilled at working efficiently at accelerated pace to meet customer demand and quota. Detail-oriented, articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships in a team environment. Excellent communications and math skills with superior track record of working effectively and efficiently to maximize productivity in the workplace.
Overview
14
14
years of professional experience
Work History
Warehouse Material Handler
Thermo Fisher Scientific
03.2022 - Current
- Located materials and supplies by pulling and verifying items on production orders.
- Observed safety procedures and practices to prevent injury.
- Sorted materials for scanning to meet production goals.
- Operated material handling equipment to receive and ship freight.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
Waitress
Ilfornos
02.2016 - 08.2021
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Trained new servers on restaurant policies and procedures.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food Service Worker
Hampton Inn Suites
09.2012 - 02.2016
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
Cashier
Staples
07.2011 - 09.2012
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Answered questions about store policies and addressed customer concerns
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customer’s complete purchases, and locate items
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Receptionist
Adirondack Tree Experts
07.2010 - 02.2011
- Confirmed appointments, communicated with clients and updated client records
- Oversaw office equipment maintenance to support continuous and uninterrupted operations
- Managed multiple tasks and met time-sensitive deadlines
- Answered phone promptly and directed incoming calls to correct offices
- Handled complaints and questions, and re-directed calls to other team members.
Education
Degree - General Studies
Frederick Community College
Frederick, MDHigh School Diploma -
Frederick High School
Frederick, MD06.2009
Skills
- Decision Making
- Assembly and Production
- Organizational skills
- Time management
- Data Tracking
- Multitasking Abilities
- Problem Solving
- Team Leadership
Timeline
Warehouse Material Handler
Thermo Fisher Scientific
03.2022 - Current
Waitress
Ilfornos
02.2016 - 08.2021
Food Service Worker
Hampton Inn Suites
09.2012 - 02.2016
Cashier
Staples
07.2011 - 09.2012
Receptionist
Adirondack Tree Experts
07.2010 - 02.2011
Degree - General Studies
Frederick Community College
High School Diploma -
Frederick High School