Amanda Harris
Attractions Attendant
Clermont,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Halloween Horror Nights House Attendant
Universal Orlando Resort
08.2024 - Current
- Set up and break down stanchions, ropes, and barricades to appropriately configure the length of the queue on a nightly basis.
- Maintain efficient through put of assigned Haunted Houses by efficiently loading and unloading guests.
- Assist guests while in a venue by providing direction, enforcing restrictions, monitoring crowds, performing crowd control duties and addressing safety concerns.
- Ensure safe behavior of guests, Scare-Actors and Entertainers in conjunction with the Entertainment Coordinators and Stage Managers.
- Provide over-the-top service by engaging the guest and evoking the theme or story-line of the assigned area.
- Enthusiastically greet and welcome guests and engage in positive, polite and friendly manner when monitoring the queue area and providing direction or safety instructions.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training, and Team Member involvement activities.
- Perform other duties as assigned.
Family Manager
Self Employed
02.2019 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted children in their academic growth with dedicated homework help sessions and tutoring when needed.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Cultivated positive relationships with neighbors and community members through participation in local events and organizations.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Served as liaison between children''s schools, instructors, coaches, or other service providers to ensure seamless coordination of resources/supports required by the family unit effectively addressed everyone''s needs.
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
Professional Nanny
Various Employers
08.2017 - 02.2019
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Transported children to and from school, medical appointments and extra-curricular activities.
Front Desk Receptionist
Poplar Springs Manor
08.2015 - 08.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Trained new team members on company procedures, customer service and issue resolution.
Food Associate
The Villa At Suffield Meadows
01.2011 - 01.2013
- Experienced restaurant server with years of experience deriving exceptional customer service in fast-paced environment.
- Skilled in multitasking, taking orders accurately and maintaining a positive attitude.
- Consistently recognized for exceeding customer expectation.
- Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
- Coordinated special events catering services, leading to successful functions with satisfied clients.
- Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.
- Assisted in maintaining a clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.
Education
High School Diploma -
Liberty High School
Bealeton, VASkills
- computer software proficiency
- data entry
- creativity
- problem solving
- time management
- dependability
- self-motivated
- works well under stress
Friendly, Positive Attitude
Certification
CPR
Timeline
Halloween Horror Nights House Attendant
Universal Orlando Resort
08.2024 - Current
Family Manager
Self Employed
02.2019 - 08.2024
Professional Nanny
Various Employers
08.2017 - 02.2019
Front Desk Receptionist
Poplar Springs Manor
08.2015 - 08.2017
Food Associate
The Villa At Suffield Meadows
01.2011 - 01.2013
High School Diploma -
Liberty High School