Summary
Overview
Work History
Education
Timeline
medical leave
Generic

Amanda Hartman

CLACKAMAS,OR

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

20
20
years of professional experience

Work History

Diesel Cashier

Loves Truck Travel Stop
Van, TX
08.2022 - 06.2023
  • cleaning of showers after each use. Gathering of dirty laundry from truckers
  • Starting laundry and fishing by folding and putting away
  • answering phone calls and placing phone calls to different companies.
  • Emailing and faxing of truckers info to there company
  • approving of cash advances
  • cat truck scales weight tickets
  • basic cashering
  • Making sure that each trucker needs are met to my knowledge
  • Communicated effectively with management to report any issues or concerns related to store operations.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Monitored self-service gasoline pumps, helping customers with operation.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Customer Service Cashier

Loves Truck and Travel Shops
Van, TX
05.2022 - 06.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Complied with all health and safety regulations while performing job duties.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.

Stocker/Moderator team/ cashier

walmart
Tigard, OR
10.2014 - 08.2017
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Was able to jump from one job title to another.
  • Trained new employees on what to do and gave examples on how to do it.
  • Worked side by side with new employees to show them the pace they needed to take in order to complete quotas

Education

High School Diploma -

Port Townsend High School
Port Townsend, WA
06-2002

Timeline

Diesel Cashier

Loves Truck Travel Stop
08.2022 - 06.2023

Customer Service Cashier

Loves Truck and Travel Shops
05.2022 - 06.2023

Stocker/Moderator team/ cashier

walmart
10.2014 - 08.2017

High School Diploma -

Port Townsend High School

medical leave

I was on medical leave from 2017 to 2022 because of a fatal car accident that I survived. I have overcome many challenges that have enabled me to rejoin the workforce. After being away for so long, I am very eager to work again. I have shown myself, my previous employer, and my colleagues that I am reliable and dependable. I am still on disability because of the accident, so I can only work part time.

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Amanda Hartman