Amanda Harvat
Tipler,WI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
9
9
years of professional experience
Work History
Clerk/Treasurer
Town Of Tipler
04.2024 - Current
- Managed payroll processes for all city employees, ensuring timely and accurate disbursement of salaries.
- Safeguarded municipal funds through proper cash handling procedures and regular bank reconciliations.
- Minimized late payments by closely monitoring accounts receivable and following up on outstanding invoices.
- Collaborated with department heads to develop realistic budgets that aligned with organizational goals.
Administrative Assistant
Robert Half
05.2018 - 09.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
Robert Half
05.2018 - 09.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Vault Associate
Home Depot
04.2016 - 08.2017
- Enhanced customer satisfaction by providing efficient vault services and maintaining accuracy in transactions.
- Reduced discrepancies in cash handling by implementing strict security measures and adhering to vault protocols.
- Collaborated with team members for seamless operations during peak business hours, ensuring timely completion of tasks.
- Maintained accurate inventory records by conducting regular audits and implementing proper documentation procedures.
- Ensured compliance with federal regulations and company policies, minimizing potential risks associated with vault transactions.
- Streamlined cash processing by utilizing advanced equipment, resulting in increased efficiency and reduced errors.
- Mitigated loss exposure by promptly identifying discrepancies and taking corrective action as needed.
Education
High School Diploma -
Seymour High School
Seymour, WI05.1998
Skills
- Letter Preparation
- Minute Taking
- Scheduling
- Bookkeeping
- Appointment Scheduling
- Filing
- Calendar Management
- Mail Handling
- Data Entry
- Information Security
- Invoice Processing
- Research
- Office Administration
Timeline
Clerk/Treasurer
Town Of Tipler
04.2024 - Current
Administrative Assistant
Robert Half
05.2018 - 09.2022
Customer Service Representative
Robert Half
05.2018 - 09.2022
Vault Associate
Home Depot
04.2016 - 08.2017
High School Diploma -
Seymour High School
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