Amanda Hauer
Boone,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Take a lot of pride in my work and enjoy learning new skills.
Overview
14
14
years of professional experience
Work History
Outpatient Testing Scheduler-LPN
Iowa Ortho
Des Moines, IA
11.2018 - Current
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
- Obtain records for review of patient safety for tests and procedures.
- Developed protocols and guidelines for multiple department related procedures.
- Multitask and prioritize tasks based on patient and clinic need.
LPN-Charge Nurse
Northcrest Community
Ames, IA
10.2022 - Current
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Maintained and promoted autonomy and rights of residents to provide protection and enforce dignity and respect.
- Administer medications, treatments and injections to patients.
- Supervise a group of CNAs each shift. Assign and monitor their assignments to ensure best care for residents.
- Perform and enforce facility policies and procedures. Administer praise and discipline as needed.
LPN Charge Nurse
Eastern Start Masonic Home
Boone, IA
10.2018 - 07.2022
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Delivered direct quality care to patients by evaluating medical conditions and managing and accessing treatments.
- Maintained and promoted autonomy and rights of residents to provide protection and enforce dignity and respect.
- Administer medications, treatments and injections to patients.
- Supervise group of CNA's each shift. Assign and monitor their assignments to ensure best care for residents.
- Perform and enforce facility policies and procedures. Administer praise and discipline as needed.
LPN Team Lead
West Park Hospital- Internal Med Clinic
Cody, WY
04.2015 - 03.2018
- Obtained patient vital signs and medical history for all patients.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Trained 2 new nurses and 10 student nurses.
- Ordered office and procedure supplies for all clinical staff.
- Assisted in start-up of new remote clinic by ordering supplies, attending outreach community events, and working in clinic weekly.
Assisted Living and Home Health Supervisor
Green Hills Retirement Community
Ames, IA
06.2023 - Current
- Participated in interdisciplinary meetings to discuss complex cases and share insights on optimal care strategies.
- Increased operational efficiency by implementing streamlined processes that minimized administrative burdens on clinical staff.
- Reduced hospital readmissions by proactively identifying potential issues and addressing them promptly through targeted interventions.
- Conducted regular performance evaluations for nursing staff, providing constructive feedback to promote growth and improvement.
- Provided comprehensive training to new hires, ensuring a thorough understanding of company policies and procedures.
- Implemented innovative home care strategies, enhancing patients'' overall quality of life.
- Established a collaborative work environment, fostering a positive team culture among home health professionals.
- Managed a team of home health CNA's, ensuring efficient allocation of resources and timely service delivery.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with the resident and families to assess and meet individual needs.
- Worked in fast-paced environment with competing demands for time and attention.
- Collaborated with interdisciplinary teams to ensure comprehensive care plans were executed effectively.
- Established strong relationships with residents and families through open communication and proactive problem resolution.
- Exceeded state inspection standards consistently, maintaining a high-quality living environment for residents.
Patient Care Technician, ICU
Mary Greeley Medical Center
Ames, IA
05.2010 - 04.2015
- Conducted interviews for prospective now employees.
- Assisted with editing time clock codes and enter missed punches to ensure proper and timely pay for fellow employees.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patient admissions, discharges, and transfers to promote team productivity.
LPN
Mercy Hospital
Des Moines, IA
03.2018 - 03.2019
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Assisted with admissions, appointments, transfers, and discharges.
- Administered medications and injections to patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
Education
Assisted Living Managment Certification -
Iowa Health Care Assosiation
West Des MoinesLicenses & Certifications
Licensed Practical Nursing - Nursing
Des Moines Community College
Boone, IA06.2015
Associate of Arts - Electronic Communication
Iowa Western Community College
Council Bluffs, IA05.2005
Skills
- Supervising a Team of 20 Staff
- Hiring and Training New Staff
- Enforcing Company Policies and Procedures
- Multi-Tasking and Prioritization
- HIPAA Protocols
- Patient Management
- Work Planning and Coordination
- Medical Paperwork Processing
- Writing Reports
- Documenting Incidents
- Recordkeeping and Maintenance
- Verbal and Written Communication
- Strong Clinical Judgment
- Medical Records Management
Timeline
Assisted Living and Home Health Supervisor
Green Hills Retirement Community
06.2023 - Current
LPN-Charge Nurse
Northcrest Community
10.2022 - Current
Outpatient Testing Scheduler-LPN
Iowa Ortho
11.2018 - Current
LPN Charge Nurse
Eastern Start Masonic Home
10.2018 - 07.2022
LPN
Mercy Hospital
03.2018 - 03.2019
LPN Team Lead
West Park Hospital- Internal Med Clinic
04.2015 - 03.2018
Patient Care Technician, ICU
Mary Greeley Medical Center
05.2010 - 04.2015
Assisted Living Managment Certification -
Iowa Health Care Assosiation
Licenses & Certifications
Licensed Practical Nursing - Nursing
Des Moines Community College
Associate of Arts - Electronic Communication
Iowa Western Community College