Amanda Haynes
Morganton,NC
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Director, CDI
Aledade, Inc
Bethesda, MD
04.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and executive leaders to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
Director, Risk Adjustment & Quality Coding & CDI Strategy
Evolent Health
08.2021 - Current
- CDI Design & Development (70%), Coding Operations (20%), Education (10%)
Division Director CDI
HCA North Carolina Division
01.2019 - 01.2021
- Coordinated CDI functions across the Division.
Director – Clinical Documentation Integrity
Mission Health System
05.2017 - 01.2019
- Provided leadership for the CDI program & operations.
System Manager – Coding, CDI, Quality Assurance, Education
Mission Health System
05.2012 - 05.2017
- CDI, Coding Education, and Quality Assurance Operations, 21 FTEs
Coder
McDowell Hospital
10.2011 - 05.2012
- Coded Inpatient or Outpatient records
Coder
The McDowell Hospital
02.2011 - 11.2011
- Coded inpatient and outpatient accounts
Coder
Blue Ridge Healthcare
03.2010 - 02.2011
- Coding of inpatient and outpatient accounts
Clinical Practice Auditor
Catawba Valley Medical Center
05.2008 - 02.2010
- Audited hospital-owned ambulatory clinic records
Coder II
Blue Ridge Healthcare
08.2005 - 05.2008
- Coded Emergency Department, Surgery, and Ancillary records
HIM Tech
Frye Regional Medical Center
04.2000 - 08.2005
- Various HIM Operational Duties
Education
MBA - Healthcare Administration
Lenoir Rhyne University
Asheville, NC05.2022
Bachelor of Science - Health Information Administration
Western Carolina University
Cullowhee, NC12.2013
Skills
- Logistics Management
- Business Administration
- Staff Development
- Business Planning
- Strategies and Goals
- Operations Management
- Coding & Documentation Improvement
- Risk Adjustment & Quality
- People Management
- Team Building
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
Affiliations
- American Health Information Management Association
Certification
- RHIA
- CCS
- CDIP
Timeline
Director, CDI
Aledade, Inc
04.2023 - Current
Director, Risk Adjustment & Quality Coding & CDI Strategy
Evolent Health
08.2021 - Current
Division Director CDI
HCA North Carolina Division
01.2019 - 01.2021
Director – Clinical Documentation Integrity
Mission Health System
05.2017 - 01.2019
System Manager – Coding, CDI, Quality Assurance, Education
Mission Health System
05.2012 - 05.2017
Coder
McDowell Hospital
10.2011 - 05.2012
Coder
The McDowell Hospital
02.2011 - 11.2011
Coder
Blue Ridge Healthcare
03.2010 - 02.2011
Clinical Practice Auditor
Catawba Valley Medical Center
05.2008 - 02.2010
Coder II
Blue Ridge Healthcare
08.2005 - 05.2008
HIM Tech
Frye Regional Medical Center
04.2000 - 08.2005
MBA - Healthcare Administration
Lenoir Rhyne University
Bachelor of Science - Health Information Administration
Western Carolina University