Amanda Hebron

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Measured patient pulse oximetry.
• Oriented and trained new staff on proper procedures and policies.
• Collected and documented patient medical information such as blood pressure and weight.
• Measured patient spirometry.
• Prepared lab specimens for diagnostic evaluation.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Implemented care and efficiency improvements to support and enhance office operations.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
• Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
• Directed quality assurance standards to maximize results.
• Conducted CAP studies and performed daily quality control runs and biannual CVM tests.
• Instructed students on proper use and maintenance of equipment to prevent injuries.
• Maintained equipment and facilities in good working order.
• Created quality control reports on monthly basis.
• Investigated and resolved issues related to laboratory processes and procedures.
• Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
• Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
• Provided technical guidance and training to laboratory staff.
• Collaborated with other healthcare professionals to develop new procedures and protocols.
• Retina Eye Exam
• Assisting in proper DX billing when labs are not covered
• Prior Authorizations for Medications
• Supervising the lab to ensure proper technique and proper processing
• Assisting physicians with proper lab and point of care ordering.
• Vaccination ordering and returns

• Developed and maintained courteous and effective working relationships.
• Cultivated interpersonal skills by building positive relationships with others.
• Worked flexible hours across night, weekend, and holiday shifts.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.
• Manual and Electronic vitals
• Input and output documentation
• Assisted in wound care
• Iv insertion and removal
• Phlebotomy
• EKG's
• Cardiac monitor trained
• Catheter insertion and removal

*Aide patient in walking, eating, and other needed duties

*Observe patients on suicide watch

*Aide patients on fall risk

• Assisted elderly clients in daily activities, physical transfers, and care for incontinence.
• Monitored progress and documented patient health status changes to keep care team updated.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Maintained clean, safe, and well-organized patient environment.