AMANDA HELLIN
Transportation Driver
Mesa,AZ
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transportation Driver
Veyo Driver
10.2023 - Current
- Transporting non-emergency members to and from their appointments
- Follow all applicable traffic laws, regulations, and defensive driving techniques while operating my own vehicle
- Verify the contents of the members I am to pick up and drop off and that they match the information given in the mobile application (members names, service animal, pickup/drop locations, HIPPA)
- Provide excellent customer service by responding promptly to customer needs on getting to and from locations of their choice and I provide condiments if needed (water)
- Received proper beneficial training on CPR/First AID, driving training videos and how to use the mobile application
- Ensure compliance with DOT regulations and other applicable laws governing transportation of members
- Assist with loading and unloading of members personal items if needed (groceries, wheelchairs, walkers, etc.)
- Adhere to company policies and procedures related to safety and security standards
- Communicate effectively with members and Veyo regarding pick up and drop off locations if they were to change routes or to update their contact information for all Veyo non-emergency members.
Driver
Pick up & Transport
09.2023 - 11.2023
- Maintained accurate logs of vehicle inspections and repair status
- Checked loads to ensure that cargo was secure and distributed evenly
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays
- Reported any incidents involving the truck or its cargo to management immediately
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure
- Documented daily mileage, gas and other data
- Monitored traffic conditions and applied defensive strategies to avoid accidents
- Determined most expedient trip by mapping out driving routes ahead of time
- Drove trucks to and from job sites to dispose of landscaping through multiple companies.
Student Advisor
Astravo
07.2022 - 11.2023
- Maintained detailed records of all student interactions
- Counseled students on how to select appropriate courses for their major program of study
- Collaborated with faculty members to ensure that student needs were met effectively
- Advised students on course selection according to their individual interests and abilities
- Facilitated communication between faculty members, administrators, staff, parents, and students regarding academic concerns or issues
- Participated in campus-wide committees related to student services initiatives
- Provided guidance on career exploration paths based upon individual aptitudes or interests
- Helped staff conduct student orientations and special events
- Fielded in-person, telephone and email inquiries from students and staff
- Assisted students with accessing individual records and transcripts for diverse needs.
Admissions Supervisor
Primavera Online High School
03.2008 - 07.2022
- Practice superior customer service, data entry, while multitasking in a demanding environment
- Process new student applications while managing student records, detailed notes, emails and reports
- Enrollment procedures and client retention
- Responsible for educating, mentoring, coaching, counseling, directing, hiring and training of new employees
- In charge of student graduation requirements, training and portfolio management
- Evaluated employee performance and delegated employees responsibilities to maintain structure within the department
- Created, developed and presented PowerPoint presentations for the team meetings and training purposes.
Education
GED + some college in Computer Information Systems -
Yavapai College
Prescott, AZ05.1998
Skills
- Task Prioritization
- Leadership
- First Aid/CPR
- Organization and Time Management
- Customer Service
- Self-Directed
- Daily Logging
- Equipment Operation
- Vehicle Inspection
- DOT Compliance
- Valid Driver's License
- Safety Protocols
- Traffic Law Observation
- Navigational Systems and GPS
- City and Non-City Driving
- Safe Driving Techniques
- Punctual and Reliable
- Flexible Schedule
- Relationship Building
- Clean Driving Record
- 2 year Health Card (10 years)
- HIPAA (1 year)
- Academic Advising (10 years)
- Recruiting (2 years)
- Research (10 years)
- Administrative Experience (10 years)
- Mentoring (3 years)
- Presentation Skills (2 years)
- FERPA (10 years)
- Delivery Driver Experience (1 year)
- Employee Evaluation (2 years)
- Microsoft Office (10 years)
- Portfolio Management (3 years)
- Load & Unload (1 year)
- Strategic Planning (2 years)
- Employee Orientation (2 years)
- Punctuality
- Loading and Unloading
- GPS Navigation
- Safe Driving Practices
- Emergency Procedures
- Passenger Assistance
- Transportation Regulations
- Route Planning
- Vehicle Maintenance
- Multitasking
- Active Listening
- Effective Communication
- Traffic Laws Knowledge
- Decision Making
- Time Management
- Professionalism
- Computer Literacy
- Attention to Detail
- Adaptability
- Logbook Management
- Critical Thinking
- Problem Solving
- Conflict Resolution
- Interpersonal Skills
- Stress Management
- Load Securing
- Weather Conditions Awareness
- Passenger Transportation
- Materials Transport
- Basic Vehicle Repairs
- Equipment Monitoring
- Inclement Weather Driving
- Customer Rapport
- Route Determination
- Confidentiality Understanding
- Accident Prevention
- Route Management
- Safety Management
- GPS and Route Planning
- Transportation
- Problem-Solving
- Delivery Documentation
- Tractor-Trailer Operation
- GPS Applications
- State and Federal Regulations
- Map Reading
- Documentation Skills
- Visual Inspection
Certification
- Area of certification in CPR/First AID card. Expires in 2 years
- Medical Examiner Card. Expires in 2 years
- Valid Drivers
- I-9
- Fingerprint Clearance card
- Certificates in child development
- In-home caregiver to Seniors
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Transportation Driver
Veyo Driver
10.2023 - Current
Driver
Pick up & Transport
09.2023 - 11.2023
Student Advisor
Astravo
07.2022 - 11.2023
Admissions Supervisor
Primavera Online High School
03.2008 - 07.2022
GED + some college in Computer Information Systems -
Yavapai College