Amanda Hemminger

• Administrator for 73 non-profit assisted living
• COVID response and reporting
• Completed forms and reports to facilitate admission, transfer or discharge.
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
• Generated reports to suggest corrective actions and process improvements.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Generated reports detailing findings and recommendations.
• Information relating to grants and subsidies
• Maintains professional and medical working relationships
• Management of multi-departmental facility.
• Maintained personnel records and updated internal databases to support document management.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Entered and maintained departmental records in company database.
• Coordinated with human resources department to handle payroll and personnel databases.

• Manage 120 bed assisted living facility
• Participate in care conferences and care management
• COVID Response
• Facilitate staffing and recruitment process
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Entered and maintained departmental records in company database.
• Maintained personnel records and updated internal databases to support document management.
• Devised and implemented processes and procedures to streamline operations.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Developed effective improvement plans in alignment with goals and specifications.

• Outstanding motivational and leadership skills
• Highly proficient in Title 22 regulations and laws regarding assisted living facilities
• Continued response and training for COVID Precautions
• Conducted periodic care conferences and assessments upon move and change in condition and continually update resident care plans
• Manage and Operate Building for 99 beds assisted living facility including memory care
• Staff relations including onboarding and terminations
• Oversee scheduling monthly scheduling for staffed departments
• Present a professional demeanor that communicates with other medical professionals
• Proficient Written Correspondence
• Supervise and manage Memory care as well as assisted living
• Employee recognition and improvement of employee Morale
• Assist with Care needs related to finance, move in/ move and end of life
• E-MAR and Electronic documentation
• Worked in alignment with Hospice/ home health agencies

• Provide and Supervise care related to Members with dementia
• Provide a calm and spa-like environment
• Improved marketing to attract new customers and promote business.
• Covid Precautions and Regulations.
• Managed and motivated employees to be productive and engaged in work.
• Proven ability to learn quickly and adapt to new situations.

Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.

• Performed medical records management, including filing, organizing and scanning documents.
• Prepared lab specimens for diagnostic evaluation.
• Participate in Patient evaluations
• Dispense pain medication for workman's comp
• Submit claims to Insurance providers
• Maintain consistent conversation with medical professionals.

• Managed all residential care and facility based issues
• Responsible for New hires, terminations, and other employee relations
• Utilized EMR's as necessary to access resident medical records
• Medication Management
• Conjunction with home health and Hospice services.

• Managed day to day operations for 100 Bed facility
• Responsible for Staff/Resident scheduling
• Kept and tracked inventory and receipts for payroll processing
• Worked with paper and EMR medical records
• Provided staff training.
• Assisted in daily rounds to observe residents and confirm met health needs.
• Coordinated with community medical and health providers to determine patient treatment, discharge and plan of care.
• Developed care plans for patients to meet short- and long-term care goals and needs
• Audited charts and medication to check compliance.

• Care and Medication Management.