AMANDA HENDERSON

• Designed and delivered engaging Zumba classes for diverse groups, enhancing participant experience.
• Developed customized fitness programs tailored to individual client needs and goals.
• Promoted health and wellness initiatives through community outreach and social media engagement.
• Trained and mentored new instructors, fostering skill development and class management techniques.
• Maintain active ZIN.

• Designed and implemented personalized fitness programs for clients, which aligned with their unique goals, abilities, and health histories, ensuring that each participant received tailored support.
• Worked with a diverse range of clients, including those managing chronic conditions and individuals focused on enhancing strength, mobility, and overall wellness, fostering inclusivity and accessibility within the fitness environment.
• Integrated functional training and exercise techniques to strengthen clients' bodies, helping them achieve safe and effective results while promoting long-term wellness.
• Delivered motivational coaching, which inspired clients to stay committed to their fitness journeys and ultimately achieve lasting results.
• Engaged in sales activities, promoting services to potential clients and effectively communicating the benefits of tailored fitness programs, contributing to business growth.
• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Assisted clients with personal fitness goals through realistic SMART Goals.

• Compiled physical components and external documents for seamless integration into EMR Database System.
• Tracked document locations and updates meticulously to ensure accuracy and efficiency.
• Collaborated with various units across the network to gather necessary information and resolve discrepancies.
• Managed inbound calls effectively and efficiently to address inquiries and provide support.
• Data Entry, and Data Cleaning to ensure accurate records within EMR (Epic, and/or Sorian).
• Data Cleaning to ensure accurate records within ROI reports.

• Supported healthcare services across multiple units at HMH network, including Oncology & Hospice, Labor & Delivery, and Clinical Observation Units.
• Collected and transported cytology specimens, assisted in sterile code for birth preparation.
• Monitored patient vitals, reported to RN, and conducted overnight health checks.
• Administered EKG tests, conducted Phlebotomy procedures, and gained proficiency in Emergency Code protocols.

• Provided round-the-clock bedside monitoring to prevent injury and ensure patient safety.
• Audited and maintained patient charts to ensure accurate record-keeping.
• Complied with preventative policies and procedures directed by Registered Nurses to promote patient well-being.

•Assisted stylists specializing in curly hair care with client preparation, shampooing, detangling, and product application using curl-friendly techniques and products.
•Maintained a clean, organized workspace and sanitized tools to ensure a professional and safe salon environment.
•Supported daily operations by scheduling appointments, managing client check-ins, and promoting salon retail products.
•Helped educate clients on curly hair maintenance, product recommendations, and styling methods.
•Provided warm, attentive service to create a welcoming experience for every guest.

• Maintained cleanliness of salon equipment and workstations to ensure a safe environment.
• Assisted stylists with client preparations and product selections to enhance service delivery.
• Supported inventory management by tracking supplies and restocking products as needed.

•Assisted stylists specializing in curly hair care with client preparation, shampooing, detangling, and product application using curl-friendly techniques and products.
•Maintained a clean, organized workspace and sanitized tools to ensure a professional and safe salon environment.
•Supported daily operations by scheduling appointments, managing client check-ins, and promoting salon retail products.
•Helped educate clients on curly hair maintenance, product recommendations, and styling methods.
•Provided warm, attentive service to create a welcoming experience for every guest.

• Provided exceptional customer service, ensuring client satisfaction and loyalty
• Assisted stylists in maintaining organized workstations and inventory management

•Assisted park guests with purchasing, setting up, and using the Flash Pass ride reservation system to enhance their park experience.
Operated handheld devices and kiosks to manage ride bookings and troubleshoot technical issues.
•Provided clear instructions and friendly customer service to ensure efficient guest flow and satisfaction.
•Handled cash and card transactions accurately while maintaining a clean and organized workstation.
•Worked in a fast-paced, high-volume environment, upholding Six Flags’ standards for guest service and safety.

• Educated customers on product features, benefits, and promotions to enhance sales effectiveness.
• Fostered customer relationships, ensuring high satisfaction and repeat business.

•Delivered excellent customer service by assisting shoppers with product selection, sizing, and styling recommendations.
•Maintained in-depth knowledge of brand merchandise and seasonal promotions to drive sales performance.
Processed transactions accurately using POS systems, handled returns and exchanges, and balanced cash drawers.
•Supported floor operations through restocking, merchandising, and maintaining store presentation standards.
•Collaborated with team members to meet daily sales goals and uphold Ralph Lauren’s premium brand experience.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.