Amanda Hendricks
Plainfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Assistant Project Manager
Guardian Fueling Technologies
Raleigh, NC
08.2019 - 04.2024
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Developed and maintained project documentation for reliable records.
- Updated customers and senior leaders on progress and roadblocks.
- Aided in the billing process by creating invoices and reviewing for accuracy.
Assistant Manager
Gas N Wash
Tinley Park, IL
09.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant Manager
Circle K
Frankfort, IL
07.2014 - 09.2017
- Promoted and ensured a safe, positive, public image within the neighboring community.
- Assisted Manager with day to day operations.
- Promoted excellent service and resolved customer complaints in a timely, professional manner.
- Developed and assigned tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on division standards.
- Analyzed daily sales and expense information and take appropriate action to maximize sales and net profits.
Hot Foods Clerk
Mariano’s
Frankfort, IL
07.2013 - 08.2016
- Demonstrated a love of food and passion for people that includes incredible customer service while also promoting a fun and enthusiastic shopping experience.
- Made pizzas by hand as well as prepared meals and served customers in timely manner.
- Kept kitchen clean and stocked to comply with food safety standards.
- Prepped kitchen for next shift.
Education
Medical Assistant Certification - Medical Assisting
South Suburban College
South Holland, IL08.2018
High School Diploma -
Tinley Park High School
Tinley Park, IL05.2009
Skills
- Project monitoring
- Project Scheduling
- Purchasing and procurement
- Client Relations
- Billing management
- Schedule Coordination
- Phone and Email Etiquette
- Staff Management
- Data Entry
- Computer Skills
- Office Administration
- Computer Proficiency
- Invoice Processing
- Spreadsheets
- Confidential Document Control
- Bookkeeping
Timeline
Assistant Project Manager
Guardian Fueling Technologies
08.2019 - 04.2024
Assistant Manager
Gas N Wash
09.2017 - 08.2019
Assistant Manager
Circle K
07.2014 - 09.2017
Hot Foods Clerk
Mariano’s
07.2013 - 08.2016
Medical Assistant Certification - Medical Assisting
South Suburban College
High School Diploma -
Tinley Park High School