Amanda Henry
Gretna,NE
Summary
Dynamic Clinical Support Scheduler at Hillcrest SilverRidge Assisted Living, adept at optimizing staff schedules and enhancing operational efficiency. Demonstrated strong attention to detail and teamwork, successfully training new staff and ensuring compliance with medication protocols. Committed to delivering compassionate patient care while effectively managing administrative tasks and fostering a collaborative environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Support Scheduler
Hillcrest SilverRidge Assisted Living
07.2012 - Current
- Coordinated scheduling for staff and residents to ensure optimal coverage and care delivery.
- Developed efficient workflows to streamline scheduling processes, enhancing operational effectiveness.
- Analyzed staffing needs and adjusted schedules proactively to meet changing demands of the facility.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Trained new staff on scheduling protocols and tools, fostering a collaborative work environment.
- Delivered compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Provided emotional support to patients, enhancing their comfort and well-being during recovery periods.
- Trained and mentored new nursing assistants, fostering skills development and adherence to best practices.
- Administered medications accurately to residents, ensuring adherence to safety protocols and regulatory standards.
- Trained new staff on medication administration processes, fostering a knowledgeable and compliant team environment.
Education
High School Diploma -
Cass Midway R1
Cleveland Mo05-1998
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Schedule coordination
- Telephone etiquette
- Payroll processing
- Timesheet management
- Order processing
- Invoice submission
- Administrative support
- Excel spreadsheets
Certification
- Certified Nursing Assistant, Hillcrest SilverRidge - July 2012 to Current
- Certified Medication Aide, Hillcrest SilverRidge - July 2012 to Current
Timeline
Clinical Support Scheduler
Hillcrest SilverRidge Assisted Living
07.2012 - Current
High School Diploma -
Cass Midway R1