AMANDA HERNANDEZ
Homestead,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bail Bondsman
MIAMIVICEBAILBONDS
04.2021 - Current
- Supported families during emotionally challenging times by offering compassionate guidance throughout the bail process.
- Collaborated with a diverse range of professionals including attorneys, judges, and court clerks for seamless case management.
- Implemented effective marketing strategies to increase public awareness of available services, leading to higher business growth.
- Increased client referrals by delivering exceptional customer service and prompt assistance during difficult situations.
- Provided clear explanations of complex legal procedures, ensuring clients fully understood their responsibilities and obligations.
Surgical Coordinator
AVANA PLASTIC SURGERY
01.2024 - 07.2024
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
CEO
03.2017 - 07.2020
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Lifeguard
GRAPELAND WATER PARK
04.2014 - 08.2014
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High school diploma -
Coral Gables Senior High School
05.2015
Skills
- Teamwork capabilities
- Quick Decision Making
- Legal knowledge
- Strong Communication Skills
- Professionalism and Confidentiality
- Effective problem-solver
- Patience and Empathy
- Physical Fitness
Certification
- BOARD CERITIFIED BAILBOND AGENT
- BOARD CERTIFIED REGISTERED BEHAVIOR TECHNICIAN
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Surgical Coordinator
AVANA PLASTIC SURGERY
01.2024 - 07.2024
Bail Bondsman
MIAMIVICEBAILBONDS
04.2021 - Current
CEO
03.2017 - 07.2020
Lifeguard
GRAPELAND WATER PARK
04.2014 - 08.2014
High school diploma -
Coral Gables Senior High School