Amanda Hernandez Valle
Miami,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Rotation - Student Psychiatric Nurse Practitioner
My Psychiatrist
08.2023 - Current
- Provide client-centered treatments by referring to Diagnostic and Statistical Manual of Mental Disorders and listening to clients' symptoms and concerns.
- Analyze explanations for psychiatric illnesses by screening clients for physical illnesses, neurological trauma, developmental issues and genetic factors.
- Utilize supportive therapy, CBT, brief therapy and interpersonal therapy to lead clients into healing and self-actualization.
- Provide direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
Registered Behavior Technician (RBT)
Miami Supreme Home Services, LLC
08.2021 - Current
- Observe, monitor and record problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Collaborate with client's support system and other allied specialists to implement positive interventions.
- Assist in development of therapeutic activities for patients.
- Administer therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Implement exercises to enhance client emotional and physical well-being and improve functional skills.
Registered Nurse Clinical Rotation
VITAS Healthcare-Miami, FL
02.2021 - 12.2022
- Advise patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Monitor patient reactions after administering medications and IV therapies.
- Manage care from admission to discharge.
- Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Perform frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conduct ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Customer Service Representative From Home
Well Care Health
04.2019 - 04.2021
- Managed approximately 30-40 incoming calls per day attentively and efficiently from home.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Transferring patient to pharmacy or appropriate department based on client’s needs.
Education
Postgraduate Degree in Mental Health Psychiatric Nurse Practitioner -
Walden University
Master of Science in Nursing -
Miami Regional University
12.2022
Bachelor of Science in Biology -
Florida International University
12.2020
Skills
- Bilingual- English and Spanish
- Microsoft Office Certified
- Pediatric Experience
- Psychopharmacology knowledge
- Therapeutic communication
- Mental health counseling
- Patient and Medication Management
- Clinical Documentation
- Therapeutic Care Plans
- Active Listening
Certification
- RBT Certification
- RN License
- BLS Certification
- CPR Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clinical Rotation - Student Psychiatric Nurse Practitioner
My Psychiatrist
08.2023 - Current
Registered Behavior Technician (RBT)
Miami Supreme Home Services, LLC
08.2021 - Current
Registered Nurse Clinical Rotation
VITAS Healthcare-Miami, FL
02.2021 - 12.2022
Customer Service Representative From Home
Well Care Health
04.2019 - 04.2021
Postgraduate Degree in Mental Health Psychiatric Nurse Practitioner -
Walden University
Master of Science in Nursing -
Miami Regional University
Bachelor of Science in Biology -
Florida International University
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