AMANDA HERRON
Blytheville,AR
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Digital Shopper ,Apparel Associate, Team Lead
Walmart
08.2020 - Current
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Tracked substitutions and informed customers of changes.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Selected, recommended and located merchandise based on customer needs and desires.
- Operated cash register to complete cash, check and credit card transactions.
- Used POS system to process sales, returns and exchanges.
- Created impactful store displays and merchandising layouts to maximize sales.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Delivered prompt, friendly service to customers in store.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Designed strategic plan for component development practices to support future projects.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Boosted sales by selling products based on customer preferences.
Infant/Lead Toddler Teacher
MCAEOC Early Head StartCenter
02.2020 - 07.2020
- Engaged with children on individual basis to build positive relationships and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Utilized technology to develop instructional materials and activities for children.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Caregiver
Palco
11.2018 - 01.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Infant/Toddler Teacher
MCAEOC Early Head Start Center
09.2014 - 11.2018
- Engaged with children on individual basis to build positive relationships and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Utilized technology to develop instructional materials and activities for children.
- Established positive relationships with students and families.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Monitored classroom to verify safe and secure environment.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Education
Arkansas High School
Blytheville, AR05.2012
Skills
- Production Work
- Client Service
- Merchandising
- Customer Needs Assessment
- Accommodating
- Personable
- Obedient
- Loyal
- Accurate money handling
- Workplace safety
Timeline
Digital Shopper ,Apparel Associate, Team Lead
Walmart
08.2020 - Current
Infant/Lead Toddler Teacher
MCAEOC Early Head StartCenter
02.2020 - 07.2020
Caregiver
Palco
11.2018 - 01.2020
Infant/Toddler Teacher
MCAEOC Early Head Start Center
09.2014 - 11.2018
Arkansas High School