Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Interests
Timeline
Generic

AMANDA HERRON

Toledo,Ohio

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with a strong work ethic. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Additionally, experienced with empathetic client interactions and therapeutic techniques. Utilizes active listening communication skills to support diverse populations. Strong understanding of mental health frameworks and collaborative approaches to care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Intern

Helping 2 Overcome Systems
01.2025 - Current


  • Gained valuable experience working within a specific industry such as equine assisted therapy, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Increased client engagement through skillful application of active listening and communication techniques.
  • Implemented creative therapeutic interventions tailored to individual client needs, promoting positive change and personal growth.
  • Educated families on coping strategies, establishing a strong support network for clients outside of therapy sessions.
  • Maintained client confidentiality in all communications, adhering to ethical guidelines and protecting the privacy of sensitive information.
  • Maintained timely and accurate documentation, ensuring compliance with ethical guidelines and best practices in mental health counseling.
  • Enhanced client experience by providing empathetic and attentive counseling sessions.
  • Facilitated group therapy sessions, fostering a supportive environment for shared learning and growth.
  • Established clear boundaries with clients while maintaining a compassionate presence during difficult conversations or moments of emotional distress.
  • Built rapport with diverse clientele by demonstrating cultural competence and sensitivity in all interactions.
  • Supported clients in overcoming personal challenges by employing evidence-based therapeutic techniques.
  • Observed and monitored client behavior and responses to treatment.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).

Executive Director of Business Development

First Focus
09.2024 - Current
  • Advocated for organization and company mission to raise awareness and support.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate the public.
  • Recruited, established and maintained strong relationships with customers, vendors and strategic partners.
  • Cultivated company-wide culture of innovation and collaboration.
  • Oversaw divisional marketing, advertising and new product development.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with partners and board members, providing regular updates on organizational progress and soliciting their expertise when needed.

Medical Administrative Assistant and MA

STAY HOME I WILL, LLC
06.2021 - 07.2022
  • Registered, scheduled and roomed patients
  • Submitted patient refill requests via ERx
  • Scheduled phlebotomist and patients for Genova Testing
  • Assembled Genova kits and instructions for patients
  • Collected and processed patient co-pays, balance payments, membership fees and made bank deposits
  • Send out cards and order flowers for patients for special occasions, events or when deceased
  • Released billing via EMR, scan EOBs and EOPs to Glenwood
  • Created and sent invoices for Medical Director’s monthly bill for nursing home payments
  • Scheduled Walk with a Doc, Dine with a Doc, Destress with a Doc and created fliers to send via email blasts through Constant Contact
  • Handled faxes, mail, answer phone calls, emails, reports and schedule meetings
  • Marketing, Communications, Sales, Event Coordinator, Social Media, Networking with Partners, Presentations and Education

Medical Assistant

PERRYSBURG PODIATRY ASSOCIATES
10.2019 - 03.2020
  • Handled Inventory, retailed Tetra and other foot care products and devices
  • Conducted general clerical and office duties including scheduling, filing patient charts, and medical records
  • Took x-rays and develop them in the dip tank
  • Prepared and removed of foot molds for foot orthotics and shipped orders
  • Disinfected, Sanitized and Sterilized all patient rooms and implements
  • Physician Assistant for all medical procedures, debridements and patient care

Beauty Advisor/Retail Associate

DILLARD'S
10.2016 - 12.2017
  • Provided customer service, make overs, consultations and built relationships
  • Stocked inventory, placed orders, sold products and services and handled transactions

Madison Advocate

CHERRY STREET MISSION MINISTRIES
04.2016 - 12.2017
  • Managed the warehouse, staff, guests and volunteers
  • Trained, instruct and evaluate staff, guests, volunteers and interns
  • Documented and reported daily log, incident reports, and all donations
  • Cross trained in Operations, Point of Sales, Reception and Culinary
  • Counseled, advised and motivated individuals and groups

Education

Master's of Arts - Counseling: Mental Health Counseling, Christian Counseling, Equine Assisted Therapy

Spring Arbor University
Spring Arbor, Michigan
08-2025

Skills

  • Strategic planning
  • Written communication
  • Adaptability
  • Attention to detail
  • Project management
  • Relationship building
  • Innovation and creativity
  • Marketing
  • Partnership development
  • Approachable leader
  • Effective communicator and public speaker
  • Multicultural competence
  • Cognitive behavioral therapy
  • Professionalism

Certification

  • IMPLICIT BIAS TRAINING
  • LIFE INSURANCE AGENT LICENSE, OHIO & MICHIGAN
  • CPR/FIRST-AID/AED/ INJURY & UNIVERSAL PRECAUTIONS, OHIO
  • AMERICAN HEART ASSOCIATION CERTIFICATES: Knowledge of Heart Disease and Stroke, Customer Service - Empower Yourself, Legal Issues, CPR Anytime
  • WORTHINGTON DIVISION OF FIRE: Fire Extinguishers in the Workplace

Hobbies and Interests

Enjoy relaxing and making positive memories. 

Interests

  • Watching Movies and TV Shows
  • Music
  • Tennis
  • Creative Writing
  • I enjoy helping others and giving back to the community
  • Cooking
  • Mindfulness Practices
  • Reading
  • Attending Church
  • Spending time with family and a few friends
  • Traveling

Timeline

Intern

Helping 2 Overcome Systems
01.2025 - Current

Executive Director of Business Development

First Focus
09.2024 - Current

Medical Administrative Assistant and MA

STAY HOME I WILL, LLC
06.2021 - 07.2022

Medical Assistant

PERRYSBURG PODIATRY ASSOCIATES
10.2019 - 03.2020

Beauty Advisor/Retail Associate

DILLARD'S
10.2016 - 12.2017

Madison Advocate

CHERRY STREET MISSION MINISTRIES
04.2016 - 12.2017

Master's of Arts - Counseling: Mental Health Counseling, Christian Counseling, Equine Assisted Therapy

Spring Arbor University

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