Amanda Hilaire
Orlando,FL
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
22
22
years of professional experience
Work History
Program Assistant
Orange County Public Schools
11.2023 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of academic program and associated activities.
Caregiver
Self-employeed
08.2002 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Rite Aid
08.2008 - 01.2009
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Face store items as needed.
Sales Associate
Daffys
03.2008 - 08.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed run-backs as needed.
Manager
Quiznos
03.2007 - 07.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Phoenix, AZ04.2018
High School Diploma -
Corinth Secondary School
Castries, St.Lucia07.2000
Skills
- Teamwork and Collaboration
- Interpersonal Skills
- Multitasking and Organization
- Data Entry
- Staff Support
- Creative Problem-Solving
- Database Management
Timeline
Program Assistant
Orange County Public Schools
11.2023 - Current
Sales Associate
Rite Aid
08.2008 - 01.2009
Sales Associate
Daffys
03.2008 - 08.2008
Manager
Quiznos
03.2007 - 07.2007
Caregiver
Self-employeed
08.2002 - 07.2020
Bachelor of Science - Criminal Justice
University of Phoenix
High School Diploma -
Corinth Secondary School