Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Agency Producer
Farmers Insurance Agency
02.2023 - 04.2024
Responded to customer requests for products, services, and company information.
Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
Assessed customer needs and recommended suitable insurance policies.
Processed insurance policy cancellations and renewals quickly to meet call time targets.
Leasing Director
SYNC Residential
10.2020 - 06.2023
Developed and implemented resident activities and identified problem vacancies.
Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
Created proposals, lease offers and documents for incoming and current tenancies.
Drafted comprehensive marketing and leasing plans.
Greeted clients, showed apartments, and prepared leases. Upward of 15 tours per day in some instances.
Collected monthly rent payments and other fees, always properly recording, and processing money.
Director of Project Management
Kihbba
07.2021 - 12.2022
Identified plans and resources required to meet project goals and objectives.
Planned, designed, and scheduled phases for large projects.
Managed 100 projects from procurement to commission.
Provided detailed project status updates to executive management.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.