Amanda Hoffman

In training for Management

passed the management food safety and Department standard exam

• Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
• Improved bakery sales by creating innovative cake designs for holidays and special events.
• Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
• Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
• Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.

• Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
• Improved bakery sales by creating innovative cake designs for holidays and special events.
• Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
• Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
• Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
• Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.

• Enhanced bakery product quality by implementing strict hygiene and cleanliness standards.
• Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
• Ensured smooth bakery operations by maintaining a well-organized inventory of ingredients and supplies.
• Reduced food waste by monitoring expiration dates and rotating stock accordingly.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Enhanced customer satisfaction by providing efficient and friendly front-end services.
• Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
• Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
• Contributed to the achievement of sales goals by promoting store''s loyalty program to customers.
• Supported team members during peak hours, ensuring smooth and timely customer service operations.