Amanda Hoffman
Newton,IA
Summary
Experienced cosmetologist and service professional with strong client consultation, active listening, and clear communication skills. Known for building trust, delivering personalized services, and maintaining professionalism and ethics.
Overview
34
34
years of professional experience
Work History
Cleaning Crew Member
Peck Child Development Center
10.2022 - Current
- Sanitized classrooms, restrooms, and play areas to maintain safe, healthy childcare environment.
- Maintained floors through sweeping, mopping, vacuuming, and spot-cleaning routines.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Disinfected high-touch surfaces using approved sanitation procedures and safe chemical handling.
- Removed trash and recycling from work areas to support cleanliness and odor control.
Cosmetologist
Self-employeed
02.2001 - Current
- Consulted clients to assess hair goals and recommend customized cutting, coloring, and styling services.
- Delivered precision haircuts, blowouts, updos, and chemical treatments aligned with client preferences.
- Maintained sanitary workstation, tools, and equipment to support safe, professional service delivery.
- Managed appointment scheduling, client communications, and service flow for smooth daily operations.
Accounts Receivable Clerk
Maytag
09.1992 - 01.2000
- Posted customer payments and applied cash receipts accurately to open receivables.
- Reconciled account balances and resolved billing discrepancies with internal teams.
- Monitored aging reports and followed up on overdue accounts for collection.
- Coordinated with sales and customer service to resolve account disputes promptly.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
Associate of Applied Science - Business
Des Moines Area Community College
Newton, IA05-1995
Skills
- Active listening
- Friendly & Clear communication
- Proficient multitasking
- Customer consultation
- Professionalism and ethics
- Client education
- Continuing education
- Decision-making
Timeline
Cleaning Crew Member
Peck Child Development Center
10.2022 - Current
Cosmetologist
Self-employeed
02.2001 - Current
Accounts Receivable Clerk
Maytag
09.1992 - 01.2000
Associate of Applied Science - Business
Des Moines Area Community College