Amanda Holbrook
Hamilton,OH
Summary
A servant-led executive with 25+ years of progressive experience in high growth, multi-industry ranging in size from start-ups to private equity backed to divisions of publicly traded international companies. I have a demonstrated history of solving complex business problems and managing the delivery of solutions while building strong relationships with key stakeholders. I have a consultative approach to collaborating with clients and colleagues that allows for a true partnership to be formed with all parties having a vested interest. I bring a unique perspective to an executive team and excel at identifying strategic opportunities to leverage the company’s core competencies and competitive advantages to deliver top and bottom-line growth. My ability to partner with both management and staff, I have displayed the ability to learn and adapt to changing cultures, while making immediate improvements in cost, cash flow, controls, and reporting. I am a strong believer in empowering and developing teams to achieve scalability, growth, and sustainability.
Overview
24
24
years of professional experience
Work History
Chief Operating Officer
IronRoad
01.2021 - Current
- IronRoad is a professional employment organization that provides HR outsourcing for small to medium-sized businesses.
- IronRoad offers human resource consulting, safety, and risk mitigation services, payroll processing, employer tax filing, workers’ compensation insurance, employee benefits, EPLI, retirement vehicles, regulatory compliance assistance, workforce management technology, and training and development.
- $350 million in revenue, operates in all 50 states, in all industries.
- Provides the leadership, management, and vision necessary to ensure that IronRoad has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow IronRoad, and to ensure financial strength and operating efficiency.
- Leader of people, systems, and technology.
- Responsible for developing a new sales strategy to deliver revenue and profit growth.
- Leading the organization through the process of implementing a new operational platform to streamline processes, reduce overhead costs, and deliver exceptional service levels.
- Intimately involved in developing IronRoad’s vision and mission statement that aligns with IronRoad’s core values.
Regional Partner (Mid-West)/Regional Director/Manager (CO)
Pacific Dental Services
02.2014 - 12.2020
- As a Regional Partner, I was dedicated to supporting regional and practice teams, ensuring smooth operations, and an exceptional patient experience. With a focus on collaboration and strategic growth, I maintained high standards of care across every practice. By understanding the unique needs of my markets, I empowered teams to succeed and make a meaningful impact within their communities.
- Responsible for financial results and continued growth through access to care.
- Responsible for specialty growth within the market, and practices to deliver a unique experience.
- Experience in new market expansion.
Regional Director of Operations
Lowes’s HIW
10.2000 - 08.2013
- Accomplished Regional Director of Operations, versed in exceeding company goals through the management of processes and leading change initiatives, with a focus on the following: leadership, cultural change, strategy, budgets, expense leverage, streamlining processes, implementing auditing controls, and executing the company’s overall strategic vision.
- Responsible for providing key direction to divisional executives, leading and mentoring 9 Area Operations Managers, and assisting and supporting 2 Executive Vice Presidents, 9 Market Directors, and 120 store managers.
- This differentiated service experience garnered an overall financial view, maintained expense control, and provided operational leverage to improve sales, service, and profitability within the stores, in addition to the company’s holistic operating environment.
Education
Business Management – Conner Change Methodology
Ball State Univeristy
Skills
- Strategic and Tactical business planning
- Profit & Loss Management
- Financial Reporting and Analysis
- Turnarounds
- Cost reduction and cash flow optimization
- Service Delivery Implementation
- Startups and early-stage market expansion
- Leading and developing teams
- Software Implementation
Timeline
Chief Operating Officer
IronRoad
01.2021 - Current
Regional Partner (Mid-West)/Regional Director/Manager (CO)
Pacific Dental Services
02.2014 - 12.2020
Regional Director of Operations
Lowes’s HIW
10.2000 - 08.2013
Business Management – Conner Change Methodology
Ball State Univeristy