Amanda Holland
Buffalo,NY
Summary
Compassionate Nursing Assistant with a proven track record at Fiddlers Nursing Home, excelling in patient care and vital signs monitoring. Enhanced patient satisfaction through effective communication and relationship building, while ensuring safety and comfort. Committed to continuous education and infection control, delivering high-quality care in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Nursing Assistant
Fiddlers Nursing Home
10.2020 - 11.2021
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing staff in implementing care plans tailored to individual needs.
- Communicated effectively with patients and families, providing emotional support as needed.
- Documented patient progress accurately in electronic health records systems.
- Participated in training sessions to enhance knowledge of best care practices.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Coordinated with dietary staff to ensure patient nutritional needs were met, promoting overall health.
- Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Improved patient comfort and safety by assisting with daily living activities, such as bathing and dressing.
- Streamlined communication between healthcare teams by coordinating patient schedules and updates.
- Participated in professional development sessions, staying current with best practices in patient care.
Factory Worker
Chapins
01.2020 - 03.2020
- Operated machinery to assemble products efficiently and accurately.
- Followed safety protocols to maintain a secure work environment.
- Assisted in quality control checks to ensure product standards were met.
- Collaborated with team members to streamline production processes.
- Adapted quickly to new tasks and responsibilities as needed.
- Monitored inventory levels and reported shortages to management promptly.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Performed quality checks on finished products to identify and address discrepancies.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Inspected materials before assembly to verify compliance of quality control standards.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
TFront Desk Rep
Community Action
10.2016 - 01.2020
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated coffee machines and food preparation equipment efficiently, maintaining quality standards.
- Collaborated with team members to streamline order processing and enhance workflow efficiency.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Handled cash transactions accurately while balancing register at end of shifts to ensure financial integrity.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Monitored inventory levels and communicated needs to management for timely restocking of supplies.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
Crew Member
Tim Hortons
01.2016 - 03.2016
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated coffee machines and food preparation equipment efficiently, maintaining quality standards.
- Collaborated with team members to streamline order processing and enhance workflow efficiency.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Handled cash transactions accurately while balancing register at end of shifts to ensure financial integrity.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Monitored inventory levels and communicated needs to management for timely restocking of supplies.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
Team Member
Tim and Bonnies
02.2014 - 05.2015
- Assisted in daily operations, ensuring timely service to customers.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Operated cash register and handled transactions efficiently, providing excellent customer service.
- Supported inventory management by restocking shelves and monitoring product availability.
- Adapted quickly to changing demands during peak hours while maintaining quality service.
- Followed safety protocols consistently to maintain a safe working environment for all staff.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
No Degree - Temperary Nursing Aid
Pioneer High School
Chaffee, NYSkills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Vital signs monitoring
- Patient-focused care
- Infection control
- Patient relationship building
- Vital sign monitoring
- Patient relations
- Patient assessments
- Healthcare ethics
- Continuing education
- Call light response
- Patient care and safety
- Vital signs
Timeline
Nursing Assistant
Fiddlers Nursing Home
10.2020 - 11.2021
Factory Worker
Chapins
01.2020 - 03.2020
TFront Desk Rep
Community Action
10.2016 - 01.2020
Crew Member
Tim Hortons
01.2016 - 03.2016
Team Member
Tim and Bonnies
02.2014 - 05.2015
No Degree - Temperary Nursing Aid
Pioneer High School