Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Hollinger

Millport,AL

Summary

Dedicated Office Assistant with successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Windows and Microsoft operating systems and history achieving high data output.

Overview

19
19
years of professional experience

Work History

Office Clerk Assistant

Town Of Millport
02.2016 - Current
  • Streamlined office processes by implementing efficient filing systems and organizational techniques.
  • Reduced errors in data entry tasks by maintaining high attention to detail and conducting regular audits.
  • Enhanced team productivity by providing administrative support, including scheduling meetings, preparing agendas, and taking meeting minutes.
  • Improved communication within the office by distributing important information via email and posting announcements on the company intranet.

Customer Service Manager

Walmart
08.2009 - 02.2016
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Developed detailed plans based on broad guidance and direction.

Daycare Teacher

Nanny's Kids
09.2005 - 02.2016
  • Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.

Education

High School Diploma -

South Lamar School
Millport

Skills

  • Data entry proficiency
  • Presentation Preparation
  • Research abilities
  • Filing systems
  • Basic accounting
  • Clerical Support

Timeline

Office Clerk Assistant

Town Of Millport
02.2016 - Current

Customer Service Manager

Walmart
08.2009 - 02.2016

Daycare Teacher

Nanny's Kids
09.2005 - 02.2016

High School Diploma -

South Lamar School

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Amanda Hollinger