Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Amanda Holmes

New Orleans,LA

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

42
42
years of professional experience

Work History

Regional Field Trainer

RBI/Popeyes
New Orleans, LA
01.2020 - Current
  • Trained and mentored several employees hired to fulfill various roles.
  • Coordinated meetings for employees to better understand company mission, streamlining daily activities and aligning managers with company priorities.

Restaurant General Manager

Popeyes® Louisana Kitchen
New Orleans, LA
04.2010 - Current
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Orchestrated positive customer experiences by overseeing every area of [Type] operations.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Maintained facility and grounds to present positive image.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Carefully interviewed, selected, trained and supervised staff.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Achieved highest employee retention rate in region.

Assistant Manager

Popeyes® Louisana Kitchen
New Orleans, LA
07.1995 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Achieved recognition for contribution to store success by optimizing sales.

Education

High School Diploma -

Walter L. Cohen
New Orleans, LA
05.1986

Skills

  • Role Playing
  • Virtual Learning Management
  • Focus Group Coordination
  • Group Discussion Facilitation
  • Orientation and Onboarding
  • Training Method Development
  • Critical Thinking
  • Persuasive Negotiation
  • Problem Solving
  • Clear Communication
  • Strategic Planning
  • Compliance Training
  • Data Entry
  • Coaching and Development

Accomplishments

  • Supervised team of [Number] staff members.

Timeline

Regional Field Trainer

RBI/Popeyes
01.2020 - Current

Restaurant General Manager

Popeyes® Louisana Kitchen
04.2010 - Current

Assistant Manager

Popeyes® Louisana Kitchen
07.1995 - Current

High School Diploma -

Walter L. Cohen

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Amanda Holmes