Amanda Hoyt
Ashtabula,OH
Summary
Authorized to work in the US for any employer Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Service Agent
Enterprise Rent a Car
08.2022 - Current
- Clean vehicle exterior by hand
- Vacuum, shampoo, add air freshener and clean vehicle interior
- Determine need for and add windshield fluid, gas, oil, water and antifreeze
- Perform basic maintenance check
- Verify appropriate stickers are attached to vehicle
- Maintaining an inventory of cleaning supplies
- Assist with local automobile deliveries
- Assisted customers with a warm and professional attitude
- Kept records of customer complaints
- Stock inventory
House Cleaner
Myself
06.2021 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Dental Assistant
Cleveland Dental Institute
01.2021 - 04.2021
- Answer phones and schedule appointments
- Update and maintain dental records
- Inform patients of post op procedures
- Assist with X-Rays
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sales associate
Cathy's Bling & Things
01.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Jefferson Area Sr High School
Jefferson, OH05.2020
Skills
- Cost Estimation
- Documentation and Reporting
- Data Entry
- Vehicle Assessment
- Records Management
- Conflict Resolution
Timeline
Service Agent
Enterprise Rent a Car
08.2022 - Current
House Cleaner
Myself
06.2021 - Current
Dental Assistant
Cleveland Dental Institute
01.2021 - 04.2021
Sales associate
Cathy's Bling & Things
01.2018 - 01.2019
High School Diploma -
Jefferson Area Sr High School