Summary
Overview
Work History
Education
Skills
Timeline
Amanda Hughey

Amanda Hughey

GREENVILLE

Summary

Dedicated professional with a strong background in patient care at Prescription Consumer Direct, demonstrating exceptional empathy and integrity. Skilled in training and mentoring. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

15
15
years of professional experience

Work History

Home Health Aide

Prescription Consumer Direct
11.2014 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.

Key Holder

Dollar General
05.2014 - 07.2016
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Cashier

Richard's Supermarket
03.2011 - 11.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Florist Assistant

Greenville Florist
08.2010 - 02.2012
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Prepared incoming flower stocks for inclusion in arrangements, bouquets and flower pots.
  • Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.

Education

Greenville High School, Greenville, MO
  • Honor Roll
  • Ranked in Top 25% of class
  • FCCLA Member
  • Beta Member
  • Choir Member

Graduate Certificate - Graphic Design

Poplar Bluff Technical Career Center , Poplar Bluff, MO
  • Skills USA Member

Skills

  • Patient care
  • Patient transport
  • Medication administration
  • Customer service
  • Cash handling accuracy
  • Training and mentoring
  • Work ethic and integrity
  • Patience and empathy
  • Inventory control

Timeline

Home Health Aide - Prescription Consumer Direct
11.2014 - Current
Key Holder - Dollar General
05.2014 - 07.2016
Cashier - Richard's Supermarket
03.2011 - 11.2014
Florist Assistant - Greenville Florist
08.2010 - 02.2012
Greenville High School - ,
Poplar Bluff Technical Career Center - Graduate Certificate, Graphic Design