Amanda Hunselman
Mifflinburg,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Lead Key Holder
Dollar General
06.2022 - 01.2024
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Managed inventory levels for optimal stock availability and minimized excess inventory through careful monitoring and timely ordering.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Supported loss prevention efforts by conducting regular audits, identifying potential risks, and reporting suspicious activities to management.
- Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
- Implemented visual merchandising changes according to corporate directives, resulting in an aesthetically pleasing shopping environment.
Kitchen Shift Supervisor
Country Cupboard
06.2012 - 11.2020
- Improved kitchen efficiency by implementing streamlined processes for food preparation and plating.
- Enhanced team morale through clear communication, regular feedback, and recognition of individual achievements.
- Ensured consistent food quality by closely monitoring ingredient sourcing and maintaining strict adherence to recipes.
- Reduced waste and optimized inventory management with meticulous tracking of supplies and ingredients.
- Collaborated with chefs to develop seasonal menu offerings, resulting in increased customer satisfaction and return visits.
- Maintained a safe work environment by enforcing strict adherence to sanitation guidelines, reducing the risk of foodborne illness outbreaks.
- Achieved high levels of customer satisfaction through attentive service, quick resolution of issues, and proactive engagement with guests.
- Managed scheduling, payroll, and staffing requirements efficiently while minimizing overtime costs for the business.
- Established open channels of communication between kitchen staff members that contributed positively towards teamwork dynamics within the workplace environment.
- Kept staff members motivated and engaged by setting clear expectations, encouraging open feedback, and recognizing individual strengths or accomplishments.
- Upheld high standards of cleanliness and organization throughout the workspace by implementing regular cleaning schedules and assigning responsibilities to team members.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
- Served consistent portions following recipes and control standards.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Shift Supervisor
Sheetz
05.2007 - 05.2012
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Save A Lot
12.2006 - 06.2007
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Mifflinburg Area Senior High School
Mifflinburg, PA06.2005
Skills
- Staff training and development
- Multitasking capabilities
- Interpersonal skills
- Attention to detail
- Inventory management
- Customer service excellence
- Decision making
- Time management
Timeline
Lead Key Holder
Dollar General
06.2022 - 01.2024
Kitchen Shift Supervisor
Country Cupboard
06.2012 - 11.2020
Shift Supervisor
Sheetz
05.2007 - 05.2012
Cashier
Save A Lot
12.2006 - 06.2007
High School Diploma -
Mifflinburg Area Senior High School