Amanda Hunt
St Louis,MO
Summary
Forward-thinking Workforce Development and Program Management Specialist bringing 6 years of expertise in Workforce Development and Talent Acquisition for Corporate and Non-Profit sector businesses. Ability to cultivate rapport with individuals to optimize career goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient In Microsoft, ADP, Paycom, UniqueHR and Salesforce.
Overview
16
16
years of professional experience
Work History
Business Operations Specialist
Accenture Federal Services
01.2023 - Current
- Creates, compiles, review, and evaluate departmental reports for the program
- Recruit, interview and select Apprentice in Training candidates for the program
- Set up access for all incoming Apprentice in Training candidates
- Conduct New Joiner orientation for all incoming Apprentice in Training
- Set up and administer all learning platforms for new Apprentice in Training
- Maintain and update tracking system for program staff
- Increase recruitment for the program by 75% since becoming employed with the organization
- Increase organization and program presence in the St
- Louis region by conducting information sessions and networking initiatives.
- Onboarded and offboarded AIT candidates according to company policy and procedures.
- Update ATC AIT Program FY with actuals and targets on a quarterly basis,
- Support other organizational ecosystems as needed.
- Monitored and tracked project execution of tasks.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify the resolution.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Director of Employment Services
DOORWAYS
11.2020 - 12.2022
- Oversee program services including job development and employment advising
- Supervises and evaluates department staff.
- Develop and implement annual budget and staffing plans to meet grant requirements and service needs
- Increased placement numbers by 60% in a 6-month time period.
- Develop and manage department strategies to meet service goals
- Develop new contacts with external organizations for the purpose of expanding employment opportunities for clients
- Conduct workshops, seminars, and other presentations to clients and outside groups on job readiness and professional development
- Creates, compiles, review, and evaluate departmental reports and statistics.
- Increased employer partnerships by 75% during time employed.
- Planned workshops to help workplaces remain complaint-free and support diverse employees
- Took notes on interviews and other workplace investigations, compiled records, and organized documentation for cases
Career Placement Manager
NPower
10.2018 - 11.2021
- Shares current workforce development resources to keep up with trends in the labor force
- Maintain collaborative relationships with local partner agencies
- Advocate for clients throughout the employment process, as needed
- Increased career placement numbers from 35% to 62% in the first 9 months after hire
- Currently Placement rate of 81% of assigned caseload
- Assisted in increasing alumni student engagement to 95% in the 6-month timeframe from start date
- Matched the skills of students and alumni with the proper job openings
- Coordinating referrals and conducting follow-up with both students and employers
- Network with businesses, trade associations, and other groups to develop new employer relationships.
Placement Coordinator/Admissions Counselor
American Trade School
11.2016 - 10.2018
- Increased placement to 90% for all programs offered through the school through employer relationships and student engagement to meet goals
- Amanda Hunt
- Phone: (314)616-6068 huntamanda6068@gmail.com set by the director and advisory boards
- Create and implement strategies for promoting participation in the internship and job placement programs for students and businesses through outreach, job fairs, individualized or group presentations
- Provide training on self-awareness, employer expectations, and transferable skills
- Monitor job boards, set up online alerts in specific industry sectors
- Confer with parents or guardians, teachers, administrators, and other professionals to discuss students’ progress, resolve behavioral, academic, and other problems, and to determine priorities for students.
Lead Career Advisor
FWCA
01.2013 - 01.2016
- Supervise staff on Family Workforce Center Policy functions, including the Workforce Innovation and Opportunity Act
- Coach clients on successful job retention techniques
- Provide customers with career and educational information
- Track referrals and employment placements for staff and report to the program director
- Identify job prospects through help-wanted ads, cold calls, job fairs, word of mouth, and job development efforts
- Collect required data on all customers and maintain accurate records in
- MOVOS and FWCA Database.
Commerce Bank Assistant, Branch Manager
01.2008 - 01.2013
- Managed personal banking staff
- Provided weekly and monthly sales coaching to sales staff
- Conducted monthly teller audits and annual branch audits
- Second in charge in the absence of the Branch Manager
- Responsible for community activities to attract new customers and retain current banking customers
- Increased sales and loan income by 75% during tenure
Education
Master of Arts - Organizational Leadership
Saint Louis University
St Louis, MO12.2020
Bachelor of Arts - General Studies
Saint Louis University
St Louis, MO05.2017
Associate of Arts - Human Services
Saint Louis Community College
St Louis, MO05.2016
Skills
- Leadership and Org Development
- Program Management
- Team Building
- Workforce Development
- Case Management
- Salesforce
- CRM database
- Active
- Listening Skills
- Full Cycle Recruitment
- Customer Service
- Office 365
- Active listening
- Problem Resolution
- Business Development
- Customer Satisfaction
- Administrative Support
- Office Organization
- Program Requirements
- Outbound Calls
- Constructive Feedback
- Employee Timesheet Processing
- Records Management Systems
- Content Management Expertise
- Troubleshoot Service Issues
- Customer Care
- Microsoft Excel
- Data Communications
- Procedures Scheduling
- Service Quality
Timeline
Business Operations Specialist
Accenture Federal Services
01.2023 - Current
Director of Employment Services
DOORWAYS
11.2020 - 12.2022
Career Placement Manager
NPower
10.2018 - 11.2021
Placement Coordinator/Admissions Counselor
American Trade School
11.2016 - 10.2018
Lead Career Advisor
FWCA
01.2013 - 01.2016
Commerce Bank Assistant, Branch Manager
01.2008 - 01.2013
Master of Arts - Organizational Leadership
Saint Louis University
Bachelor of Arts - General Studies
Saint Louis University
Associate of Arts - Human Services
Saint Louis Community College