Amanda Hupp
New Brighton,PA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
2027
2027
years of professional experience
Work History
Bar Manager /Bartender/ Server
68's Feed Mill
New Brighton, PA
2018 - Current
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created effective employee schedules maintaining coverage at peak times.
Substitute Paraprofessional
Kelly Educational Staffing
10.2017 - 2018
- Worked with special needs students and kids with learning disabilities and kids that just needed a little help to stay in task. Helped teachers with tasks in the classroom and classwork.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
- Provided support for students with special needs, enabling more inclusive classroom environments.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
CNA - Certified Nursing Assistant
PASSAVANT RETIREMENT COMMUNITY
10.2006 - 03.2007
Education
Medical Assistant -
DCI Career Institute
High School Diploma -
Center Area High School
Monaca, PA06-2006
Skills
Experience Working With Students
Special Needs
Autism Experience
Experience with children
Customer service
Team leadership
Staff training
Health and safety
Training and mentoring
Bar management
Responsible alcohol service
Staff scheduling
Health codes compliance
Guest interaction
Outgoing personality
Customer relations
Issue resolution
Shift scheduling
Supervisory experience
Verbal and written communication
Service-oriented mindset
Assessments
- Customer focus & orientation — Highly Proficient
- April 2021
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Substitute Paraprofessional
Kelly Educational Staffing
10.2017 - 2018
CNA - Certified Nursing Assistant
PASSAVANT RETIREMENT COMMUNITY
10.2006 - 03.2007
Bar Manager /Bartender/ Server
68's Feed Mill
2018 - Current
Medical Assistant -
DCI Career Institute
High School Diploma -
Center Area High School