Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hurd

Oakley,CA

Summary

Seeking an administrative position in a reputable healthcare facility that will utilize my skills, expand my knowledge, and offer opportunities for personal and professional growth.

Overview

15
15
years of professional experience

Work History

AR Representative

Golden State Orthopedics and Spine
02.2024 - Current
  • Insurance and patient collections, including claims follow-up, working claims requests and denials, aging reports, submitting appeals and medical records, correcting claims, patient statements, and follow-up phone calls. Provides customer service to patients, insurance companies, claims adjusters, doctors, and other staff.

Collector

Sequoia Surgical Pavilion
01.2020 - 02.2024
  • Patient and insurance collections involve managing and following up on aging reports, rebills, and work claim denials, as well as appeals/disputes. This also includes submitting medical records and corrected claims, handling patient statements and phone calls, and making insurance follow-up calls. Additionally, collections include collecting surgery deposits.

Collector

Aspen Surgery Center
04.2015 - 01.2020
  • Every aspect of patient and insurance collections, including managing and follow-up of aging reports, reviewing and appealing underpaid and denied claims, checking insurance payments for accuracy, identifying and solving patient billing complaints, answering patient billing questions, maintaining accounts, and keeping track of billing and collection activities.

Claims Manager

Integrated Pain Management
02.2013 - 04.2015
  • Follow up and maintain collections, as well as posting payments for various insurance carriers. Compose and submit appeals and corrected claims. Provide customer service to patients, insurance companies, claims adjusters, attorneys, doctors, and other staff.

Account Representative

Cardiovascular Consultants Med. Grp
04.2012 - 02.2013
  • Update patient demographics, verify correct billing information, prepare and submit clean claims to various insurance companies, and post patient payments.

Account Representative

J.T. How & Associates
03.2010 - 04.2012
  • Experienced in billing for East Bay Pediatric Cardiology and Children’s Neurosurgical Associates, manual claim entry and electronic payment posting, handling all insurance correspondence, including claim denials, and appeals. Maintained aging reports.

Education

Associate of Science - Health Studies

Carrington College
Online
09-2025

Skills

    Excellent written and oral communication skills with strong attention to detail Caring and hardworking with excellent interpersonal communication and problem-solving skills Proficient in Microsoft Office Products Ability to learn new technologies Strong ability to interact effectively with leadership, staff, and customers Organizational skills, detail-oriented, ability to set priorities, and handle multiple demands Time management, critical thinking, computer, and telephone skills Medical terminology, general office duties, and business correspondence Customer-focused and able to meet strict deadlines Excellent interpersonal and organizational skills Ability to work on collaborative teams and be an effective team player Previous experience with medical terminology, medical insurance records, and knowledge of ICD-10 and CPT coding Data analysis and entry, authorization requests, and patient account management

Timeline

AR Representative

Golden State Orthopedics and Spine
02.2024 - Current

Collector

Sequoia Surgical Pavilion
01.2020 - 02.2024

Collector

Aspen Surgery Center
04.2015 - 01.2020

Claims Manager

Integrated Pain Management
02.2013 - 04.2015

Account Representative

Cardiovascular Consultants Med. Grp
04.2012 - 02.2013

Account Representative

J.T. How & Associates
03.2010 - 04.2012

Associate of Science - Health Studies

Carrington College